Senior Consultant

Your Opportunity:
The Senior Consultant is a senior professional position within Health Shared Services Medical Affairs, Physician Experience reporting to the Program Manager, Physician Concerns and Professional Practice. The position provides consultative, advisory and leadership support to Provincial Health Agency/Provincial Health Corporation Medical Leaders on the development, implementation and management to review, investigate and resolve concerns in accordance with the AHS Medical Staff Bylaws (Bylaws), AHS policies and applicable legislation.
Description:
The Senior Consultant is responsible for the coordination concern management for complaints involving Medical Staff. This role collaborates with Provincial Health Agency (PHA)/Provincial Health Corporation (PHC) Medical Leaders, HSS Legal Litigation, Employee Relations and HRBP, and other internal and external stakeholders as needed to ensure all aspects of physician issues and concerns management is in compliance with the Medical Staff Bylaws & Rules, AHS policies and applicable legislation. The Senior Consultant assists with determining, developing and advocating for best practice. Promotes policy consistency, compliance with legislation and Bylaws/Rules, and champions change management initiatives. Provides education and support to Medical Leaders with regard to performance management and consensual resolution/restorative practices. As assigned, investigates Issues &/or Concerns that have been raised. As appropriate and/or requested by medical leadership follow through with resolution strategies. This includes drafting correspondence to leading discussions with physicians and Medical Leaders. Coordinates, participates and/or provides administrative support to Part 6 Bylaw matters including case management of investigations. Collaborates with PHA/PHC Medical Leaders and HRBP for managing the Bilateral Complaints Resolution Process.
Transition Company: Health Shared Services Classification: Senior Consultant Union: Exempt Unit and Program: Physician Concerns & Professional Practice, Physician Experience Primary Location: Grande Prairie Rgnl Hospital Location Details: Eligible to work remotely within Alberta Negotiable Location: Provincial Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 28-OCT-2026 Date Available: 16-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $38.73 Maximum Salary: $66.42 Vehicle Requirement: Not Applicable
Required Qualifications:
A minimum of a bachelor’s degree, in Human Resources, Social Sciences or Health Administration is required. Masters preferred. The candidate will have 2 to 5 years of progressively responsible experience, ideally in dealing with health care professionals, complaints or administrative law processes. An equivalent combination of experience and education will be considered. The successful candidate should have a demonstrated pattern of professional and personal development.
Additional Required Qualifications:
Excellent knowledge and proficiency with MS Office programs. Prosci Change Management Certification.
Preferred Qualifications:
Knowledge and experience with workplace investigations. Experience working in a hospital, clinical, or multi-specialty group setting. Ability to navigate sensitive conversations with diplomacy and discretion. Skilled in conflict resolution and active listening. Familiarity with credentialing, privileging, and AHS Medical Staff Bylaws & Rules.

Work arrangement
Yes