Live opening · Posted 4 days ago
At a glance
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About the role
Description supplied by the original job listing.
Design Quality Lead (QA) Frameworks to ensure alignment with key business outcomes. Monitor AI QA model performance and accuracy using metrics such as Precision, Recall, and Human Inter-rater Agreement.
Manage the ingestion of human-validated Golden Labeling from manual overrides to drive continuous, high-fidelity model retraining.
Implement blind review protocols and complex multi-tiered human + AI arbitration to prevent Automation Bias.
Design stratified sampling methodologies that prioritize high-risk or ambiguous interactions (e.g., cases where AI confidence is low) for human review.
Partner with the training team to remediate quality gaps.
Work arrangement
No
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