Operations Intern

Company Description NimbusPost is a technology-driven logistics platform that helps product-focused businesses ship faster, easier, and smarter. The company provides automated and integrated shipping solutions, including pre-dispatch RTO checks, data-backed courier recommendations, and prescriptive analytics to optimize order movement and performance. With over seven years of experience and more than 150 million shipments delivered, NimbusPost combines robust systems with proactive human support to safeguard customers’ operations. The team focuses on understanding what happened, anticipating what comes next, and advising what to do, so logistics becomes a strategic advantage rather than a problem to solve. NimbusPost supports businesses of all sizes, from emerging brands to high-volume shippers, as a reliable partner in their growth.
Role Description The Operations Intern will support day-to-day logistics and operational activities to ensure smooth order processing and timely deliveries. This full-time, on-site role based in Gurugram involves monitoring shipment status, coordinating with internal teams and logistics partners, and helping resolve issues such as delays, returns, and exceptions. The intern will assist in analyzing operational data, preparing basic reports, and contributing to process improvement initiatives. Regular responsibilities include updating dashboards, documenting workflows, and participating in projects that enhance service quality and customer experience. The role offers exposure to fast-paced logistics operations and an opportunity to learn how technology and data drive decision-making in a growth-focused organization.
Qualifications
Candidates should possess strong analytical skills to interpret data, track performance metrics, and support operational decision-making.
Candidates should possess clear and professional communication skills for coordinating with internal teams, partners, and stakeholders.
Candidates should possess a basic understanding of sales and customer-focused thinking to support logistics solutions that align with business goals.
Candidates should possess foundational operations management and project management skills to assist in executing and improving daily workflows.
Additional beneficial qualifications include proficiency in MS Excel or Google Sheets, familiarity with dashboards or CRM tools, attention to detail, and the ability to work in a fast-paced environment.
Enrollment in or completion of a bachelor’s degree in business, operations, supply chain, engineering, or a related field is preferred.

Work arrangement
No