Live Ops Intern

WHAT YOU WILL BE WORKING ON
Main challenge
We are looking for a Live Ops Intern to support the setup, communication, and monitoring of in-game promotions and events. You will report to the Product Managers and Game Producers and work day to day with the Live Operations team to ensure the smooth execution of live activities.
What it means on a daily basis
Live Events & Promotions: Set up and execute in-game promotions and events, ensuring they run accurately and on time.
In-Game Communication: Write briefs for in-game communications, including visual assets and push notifications, and coordinate their setup.
Performance Monitoring: Use analytical tools and dashboards to monitor Live Ops results and evaluate the impact of promotions and events.
Cross-Team Collaboration: Work closely with Product Managers and game production teams to coordinate live activities and ensure smooth execution.
Game Research & Improvement: Play our games and competitors’ titles regularly, identifying opportunities to improve game features, enhance player engagement, and introduce new ideas.
What success will look like
After 3 months, you will have developed a solid understanding of our Live Ops workflows, tools, and in-game activities. You will be able to support the setup and execution of promotions and events with increasing autonomy, monitor their performance, and contribute ideas to improve player engagement and the overall game experience.
Who you would be working with
You will report to the Product Managers and Game Producers, working day to day with the Live Operations team and collaborating with other game production stakeholders to coordinate activities and deliver engaging experiences for our players.
Your recruitment journey
HR Screen Call: An initial conversation with our HR team.
First Interview: An interview with the Hiring Manager to discuss your interests, motivation, and relevant experience.
Where this role can take you
This internship offers an opportunity to gain hands-on experience in Live Operations, mobile game business models, player engagement, and data-driven decision-making. You will develop an understanding of how in-game events and promotions are planned, executed, and evaluated, building a foundation for future opportunities in Product Management, Live Ops, or game production.
WHAT YOU NEED TO SUCCEED
A genuine passion for games across different platforms and an interest in understanding what keeps players engaged.
A basic understanding of the business and economics of free-to-play (F2P) games, including player engagement and in-game promotions.
Proficiency in Excel and an interest in working with analytical tools and dashboards.
An intermediate level of English, both written and spoken.
Strong written and verbal communication skills.
Bonus points
Previous experience in the gaming industry, including internships, student projects, or personal projects.
Experience using task-tracking tools such as Jira or Trello in academic, personal, or professional projects.
WHO YOU ARE
A creative gamer: You find inspiration in the player experience and regularly come up with ideas to keep players engaged, improve game features, and try new things.
Results-driven: You are comfortable working in a fast-paced environment and focused on achieving results.
Organised and detail-oriented: You can manage tasks carefully and pay close attention to detail.
Player-focused: You have a keen visual sense and care about the overall game experience.
Proactive and collaborative: You communicate clearly, enjoy working with different teams, and are eager to learn and contribute ideas.

Employment type
Intern

Work arrangement
Hybrid