Customer Service Specialist

CANPACK Group is a global manufacturer of environmentally friendly, modern packaging solutions, supplying top quality primary packaging, on time and wherever needed. The company, headquartered in Krakow (Poland), runs operations in 16 countries and employs nearly 8,500 people worldwide in 27 production sites for aluminum beverage cans, glass bottles, metal closures and containers for food and chemical industries. For 30 years the company has been consequently developing its business to become one of the leading global players on the international packaging market.
With sustainability and corporate social responsibility being an important part of the Group’s DNA, CANPACK actively supports initiatives dedicated to environmental protection and local communities.
Currently we are looking for: Customer Service Specialist
Location: Krakow/Brzesko (Poland)
Your responsibilities:
Cooperating with the customer’s Logistics and Purchasing departments
Handling customer orders in line with agreed contracts
Monitoring the execution of sales plans for assigned customers
Controlling stock levels, receivables and returnable packaging
Preparing reports and summaries
Supporting Sales Managers in developing international markets
Your profile:
University degree (preferred: economics, international trade or similar)
Very good command of English (B2/C1)
Very good command of German (B2/C1)
Good knowledge of MS Office, especially Excel
Strong communication skills and enjoyment of working with customers
Good analytical skills and well-organized approach to work
Ability to work independently and as part of a team
Experience in a similar role in an international environment is an advantage
SAP experience is a plus
We offer:
Stable employment in one of the fastest-growing companies in Poland
An interesting role in an international working environment
Friendly work culture and supportive team
Private medical care
Pension plan, insurance package and an attractive annual bonus
LinkedIn Learning and MyBenefit
Work in Brzesko or Kraków with the possibility of partial remote work (on-site onboarding and training in Brzesko required)
If you are a current CANPACK employee, please apply through your Workday account.
CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.