Live opening · Posted 7 hours ago
Support Analyst (24x7)
OneAdvanced · UK-York
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At a glance
The key details from the original listing.
CompanyOneAdvanced
LocationUK-York
Source
Icims
ListedPosted 7 hours ago
About the role
Description supplied by the original job listing.
Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative AI. Our 24x7 Operations squads monitor critical systems in real-time, execute defined processes, and drive preventative support to uphold stability across customer environments. As a 24x7 Analyst, you will be part of a squad responsible for continuous monitoring of customer systems and the...
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