Executive, Ops Planning and Processes

[What the role is]
We are seeking a motivated and analytical individual to support operational excellence initiatives across our organisation. This role provides an excellent opportunity to develop skills in operations planning, process improvement, and project management whilst contributing to meaningful organisational change.
[What you will be working on]
Operations Planning Support
Assist in developing operational plans, frameworks, and schedules
Conduct research and gather data on operational capacity and resource utilisation
Maintain performance dashboards and tracking systems
Prepare regular reports on operational metrics for management review
Process Improvement
Assist in identifying process inefficiencies through data analysis and stakeholder feedback
Create and maintain process maps, flowcharts, and workflow documentation
Support the implementation of process improvement initiatives under supervision
Track and report on outcomes of improvement initiatives
Project Coordination
Support planning and execution of operations and process improvement projects
Schedule meetings, prepare agendas, and document minutes
Track project milestones, deliverables, and action items
Prepare project status reports and presentations for stakeholders
Stakeholder Engagement
Communicate with internal stakeholders to understand operational challenges
Facilitate feedback collection through surveys and interviews
Support change management activities and preparation of communication materials
Other Duties Assigned
Complete any other duty or role assigned.
[What we are looking for]
Any degree that demonstrates strong analytical thinking, problem-solving abilities, and organisational skills can be considered.
Candidates from diverse academic backgrounds (including humanities or social sciences) who have developed relevant skills through internships, projects, or coursework in operations, analytics, or process improvement can also be strong fits.
Technical Skills
Proficiency in Microsoft Office, particularly Excel and PowerPoint
Ability to create charts, graphs, and basic data analysis
Willingness to learn process mapping
Analytical Skills
Good problem-solving abilities and attention to detail
Ability to analyse information and identify issues
Logical and organised approach to work
Communication Skills
Good written and verbal communication skills
Ability to prepare clear reports and presentations
Comfortable working with people from different teams
Personal Attributes
Self-motivated and eager to learn
Adaptable and open to feedback
Good team player
Strong organisational skills and ability to manage multiple tasks
Desirable (Not Essential)
Proficiency in Microsoft Power BI
Knowledge of process improvement concepts
Experience with data collection or analysis from internships or projects