Consulting Sales, *Leader/Manager Candidate - High-end Business Development Office,Travel & Mobility Business

Job Description:
Business Overview
Rakuten Group's fundamental management philosophy is to empower people and society through innovation.
At the Commerce & Marketing Company, we operate services with industry-top-level share, such as the internet shopping mall "Rakuten Ichiba" (starting with this), EC services like the online travel agency (OTA) "Rakuten Travel," and Japan's largest golf course reservation site "Rakuten GORA."
Department Overview
“Rakuten Travel” is one of the largest travel booking websites in Japan, and we are looking for people who can play a central role in the further growth of the business. We are looking for people who not only want to improve their sales skills, but also want to step into the area of team management and administration, and who are motivated to improve their own career along with the growth of the business.
High-end Business Development Group of the Hotel Partnership Development Department is a group that specializes in sales activities for high-end hotels and ryokan in Japan and overseas. Japanese culture is attracting attention globally, and global brand hotel chains are accelerating their expansion into Japan. In addition, there is an increasing focus on ryokan (Japanese style inns) that embody the unique Japanese hospitality. Our mission is to propose and realize the value that leading hotels and ryokans that offer wonderful experiences can provide through Rakuten Travel.
In this position, you will work as a strategic partner for luxury hotels and ryokans, providing consulting services for attracting customers through the web (Rakuten Travel) and opening new stores on Rakuten Travel.
We will make full use of various numerical analysis and web marketing know-how, and utilize the tools proposed by Rakuten Travel to increase sales.
We work in a cycle of "understanding the current situation of the clients," "analyzing the current situation," "identifying issues," and "sharing goals, indicators, methods, and results. As a strategic partner, we share goals and develop strategies to achieve them. We provide web marketing know-how, numerical analysis, and various tools to help increase sales.
Position:
Why We Hire
We are looking for people who can tell the appeal of luxury hotels and ryokans to as many customers as possible. This market is rapidly expanding and there is a shortage of skilled professionals.
The High-End Business Promotion Office is a highly attractive environment where you can hone skills such as strategic planning, presentations, and marketing, leading to your personal growth. We welcome applications from individuals who are eager to learn and are not afraid to take on challenges.
Job mission: Delivering Japan’s highest peak to the world. Supporting luxury hotels nationwide.
The High-End Business Promotion Office is a job that supports the maximization of sales for facilities as a partner to approximately 250 carefully selected luxury hotels and ryokans, out of more than 40,000 facilities registered on Rakuten Travel nationwide. Each person is in charge of approximately 30 to 40 facilities, facing each one deeply, and thinking about and executing measures to increase reservations together. The customers we handle are both domestic and inbound. Business negotiations in English can also be experienced as part of the job. It is not just sales. It is strategic consulting work that creates "chosen inns" through the power of clients and Web marketing.
Daily work image:
・Check the reservation and sales data of the facilities in charge, and organize the issues.
・Hold meetings with facility representatives to propose measures. (In addition to online meetings, there are also times when you visit the site on business trips to various parts of the country several times a month.)
・Think about mechanisms and promotions for selling the highest-grade facilities, and reflect them in plans.
・Share progress within the team, and solve difficult issues with everyone.
Position Details
The field is all over Japan and the world!
Based in Tokyo (Rakuten Crimson House), you will go on business trips to wonderful hotels and ryokans all over the country. Sometimes there are also chances for overseas business trips. You can develop dynamic business with Japan and the world as your stage.
Use your English skills as a weapon for global business negotiations
In strategic planning for acquiring inbound customers, there are abundant opportunities for business negotiations using English. You can compete on equal terms with global brand hotel chains and raise your own English skills to a business level.
Produce the whole country with "no area restrictions"
Without being tied to a specific region, you will be in charge of top-class facilities nationwide. By multiplying the charm of each land with Rakuten's data, you can launch your own "hit measures" on a national scale.
"Running-alongside" consulting that gets close to each one
Rather than proposals according to a manual, you will thoroughly hear out the issues of each facility. "How can we reach more customers?" Struggling together, thinking it through, and sharing the joy of results together. Building such a deep relationship of trust is the real thrill of this job.
Work Environment
<Organizational Structure>
・Travel & Mobility Business: Approximately 550 people
・High-end Business Development Office: 10 members (including 1 GM, 1 Vice-GM, and 1 Manager)
・Age Range: Primarily 20s-30s
・Background: 80% New Grads / 20% Mid-career. Our team comes from diverse industries, including tourism, hospitality, manufacturing, and aviation.
<Team Culture> Serious about work, enjoy time off too
Our team is vibrant and flat. Even junior members are encouraged to voice their opinions and take ownership of projects. We hold weekly office days to catch up and ensure we win as a team rather than as individuals. We live by the motto "Serious about work, enjoy time off too!" Whether it's team dinners or karaoke nights, we are a close-knit group that inspires each other both professionally and personally.
Mandatory Qualifications:
・Corporate sales experience (any industry)
・Experience working in a team toward a shared goal
・English proficiency (Daily conversation level or higher; eagerness to use English in business is highly welcomed)
・Proficiency in PowerPoint and Excel (creating materials and data analysis)
・Driver’s License
Desired Qualifications:
・Knowledge/experience in Web Marketing
・Practical experience in the hotel or travel industry
・An outgoing, energetic personality who loves connecting with people!
Other Information:
Additional information on Location
Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo
Additional information on English Qualification
TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.
Proof of qualifications will be required by the time of the job offer.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.
Rakuten Group, Inc. Homepage Link
- Benefits:https://corp.rakuten.co.jp/careers/benefit/
- Recruitment Information:https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed
- Rakuten Culture:https://corp.rakuten.co.jp/careers/culture/
#business #consultingsales #commerce #RakutenTravel