Customer Service Representative

Customer Service Representative
Pay from $35,500 pesos per month to $38,000 pesos per month
Monterrey Branch
Carr. Miguel Aleman KM 21 #6
Prologis Park Apodaca
Apodaca, N.L. Mexico 66627
Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
Various on-site shifts available.
Why Customer Service at Uline?
Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
Process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and savings fund with employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!