Global Sales BT COE Lead

About Godrej Industries Group (GIG)
At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.
https://www.godrejindustries.com/
Deputy General Manager – Global Sales BT COE
(Global Sales Business Technology Centre of Excellence & Sales AI Products SME)
Company: Godrej Consumer Products
Function: Sales Business Technology (BT) – AI Product Organisation
Level: Deputy General Manager (DGM)
Location: Mumbai
Job Type: Permanent, Full-time
The incumbent will own the global Centre of Excellence (COE) for Sales Business Technology and act as the product manager for Sales AI Products across GCPL’s India and international clusters. The role spans end-to-end commercial platform delivery and governance, integration architecture, standardisation of commercial processes, and the identification, development and scaling of AI-led solutions for Sales that improve productivity and business decision-making.
What impact will you create?
Global Sales BT Centre of Excellence
– Own the end-to-end global delivery of the commercial and sales technology platform landscape (including DMS, SFA and secondary sales systems) — defining and executing the product roadmap, prioritizing business demand, and ensuring timely, high-quality delivery and platform stability.
– Harmonise platforms across clusters and geographies under a common operating model, eliminating duplication of effort and commercial leakage.
– Drive commercial governance — own the closure of internal and external agreements and performance scorecards, and lead periodic leadership reviews covering both BAU and projects.
– Lead the standardisation and streamlining of core commercial processes (such as claims, inventory, returns and related channel processes) — reducing manual effort, improving turnaround, and ensuring audit-ready, controlled execution.
– Strengthen and upgrade the integration architecture across the commercial technology stack, enabling seamless and reliable data flow between core enterprise, sales and cloud / data platforms.
– Define the standardised operating model and technology strategy for sales platforms across markets — target architecture, governance framework, implementation roadmap and market-onboarding approach.
– Scope out and deliver TPM solutions for clusters and roadmap for TPO solutions
– Define and help deliver sales technology for Q-com, e-com solutions and its associated analytics solutions.
Sales AI Products SME
– Act as the subject-matter expert bridging the sales / commercial business and the AI Product Organisation — translating business problems into clear AI product requirements.
– Identify, develop and scale AI-driven use cases that improve commercial productivity and business decision-making, delivering measurable business value.
– Drive user adoption of AI products across sales teams, working towards defined adoption and productivity targets.
– Partner with the AI Product Organisation on the sales-relevant AI portfolio — shaping the roadmap, supporting testing, rollout and change management.
– Establish data quality, insight standards and governance for AI-driven sales solutions.
Leadership & Partner Management
– Manage technology and vendor partners (e.g. Mobisy / Bizom, SAP and integration partners) — owning SLAs, commercials and delivery quality.
Who will you partner with?
Your manager – You will report to the AVP – Business Transformation (AI Product Organisation), within the Business Technology function.
You will also partner closely with global and cluster Sales & Commercial leadership, Finance and Commercial teams, the AI Product Organisation, enterprise IT and Data Platform teams, and external technology partners.
Who are we looking for?
Key Skills
– Deep understanding of FMCG sales and commercial processes — DMS, SFA, secondary sales, claims, inventory and route-to-market.
– Proven experience delivering revenue numbers and working with sales ecosystem of GCPL
– Strong grasp of integration architecture (APIs, SAP, cloud / Azure data platforms) and of platform stability and governance.
– Working knowledge of AI / ML product concepts and the ability to identify, prioritise and scale practical AI use cases in a commercial context.
– Product-management orientation — roadmap ownership, demand prioritisation and delivery accountability.
– Vendor and commercial governance — agreements, SLAs and performance scorecards.
– Excellent stakeholder management across business and technology, including senior-leadership communication.
– People leadership — building, mentoring and retaining high-performing teams.
– Timeliness, responsiveness, accuracy, compliance and a strong controls orientation.
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners
6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
2 months paid leave for secondary caregivers
Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
Gender-neutral anti-harassment policy
Same sex partner benefits at par with married spouses
Coverage for gender reassignment surgery and hormone replacement therapy
Community partnerships and advocacy
Persons with Disability (PwD) care
We are selfish about your wellness
Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
Elder care for those who might need to extend support to senior family members
Preventative healthcare support
Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
Uncapped sick leave
Flexible work options, including remote working and part-time work
Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
Structured recognition platforms for individual, team and business-level achievements
Digital and offline instant recognition platforms.
An inclusive Godrej
Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
We look forward to meeting you.

Work arrangement
No