Senior Accounts Payable Specialist

About Us
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.
In recent years, we have experienced significant growth, expanding our services and global presence.
With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers
Role Overview
We are seeking a detail-oriented and proactive Payment Analyst to support our Accounts Payable operations, with a primary focus on payment execution, reconciliation and issue resolution. The successful candidate will be responsible for processing manual and system-generated payments accurately and on time, reconciling supplier accounts and bank/system records, resolving payment- and invoice-related tickets, and supporting colleagues and business stakeholders with purchase order (PO) related queries. This role works closely with internal stakeholders, Treasury, Procurement and suppliers to ensure payments are processed correctly, discrepancies are investigated and resolved, and service levels are maintained.
This position is ideal for an individual with strong attention to detail, sound numerical and analytical skills, and a customer-oriented mindset who is looking to develop a career within Finance Operations.
What you will do
Payments (Manual & System)
Prepare, review and execute manual and system-generated (automated) payment runs in accordance with approved schedules and company policies.
Validate payment instructions, bank details and supporting documentation prior to release, ensuring accuracy and compliance with internal controls.
Process urgent/ad-hoc payment requests and direct debits, escalating exceptions where required.
Monitor payment queues, failed or returned payments, and take corrective action in a timely manner.
Liaise with Treasury and banking partners to confirm payment execution, resolve payment failures and support cash-flow requirements.
Reconciliation
Perform regular reconciliation of vendor statements, supplier accounts and system records (e.g., Workday) to identify and resolve discrepancies.
Investigate and clear open items, duplicate payments, unapplied cash and outstanding balances.
Prepare reconciliation summaries and supporting analysis for internal review and audit purposes.
Identify root causes of recurring reconciliation issues and propose corrective/preventive actions.
Ticket & Query Resolution
Manage and resolve payment- and invoice-related tickets, queries and requests within agreed service levels.
Communicate professionally with internal stakeholders and suppliers regarding payment status, remittance details and outstanding queries.
Track ticket status and ensure timely follow-up, escalating complex or unresolved issues to the Team Lead or Head of Accounts Payable.
PO & Invoice Support
Support the business and Procurement teams with purchase order (PO) related queries, including PO creation, amendment and matching issues.
Assist with matching invoices to purchase orders and goods receipts, resolving mismatches in collaboration with requesters and approvers.
Support vendor creation/maintenance activities and ensure accurate records for audit purposes.
General
Maintain accurate records and documentation to support internal controls and audit requirements.
Support month-end and period-close activities related to payments and reconciliations.
Contribute to continuous improvement of payment and reconciliation processes.
Escalate issues and risks appropriately to the AP Team Lead or Head of Accounts Payable.
What you will need to bring to planet
Bachelor's degree in Accounting, Finance, Business Administration or a related field preferred.
1-3 years of experience in Accounts Payable, Treasury, Payments or a similar Finance Operations role.
Good understanding of payment processing, bank reconciliation and financial controls.
Experience working with ERP systems such as Workday, SAP, Oracle or similar platforms is advantageous.
Comfortable working with Microsoft Excel (e.g., lookups, pivot tables) and other Microsoft Office applications.
Strong written and verbal communication skills in English.
Ability to manage multiple priorities and work within agreed service levels.
Who you are
Strong numerical and analytical skills with high attention to detail and accuracy.
Strong organisational skills and ability to manage competing deadlines.
Customer-oriented mindset.
Problem-solving ability and root-cause thinking.
Ability to work independently and as part of a global team.
Professional communication skills.
Continuous improvement mindset.
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.