IT Commercial Functional Lead

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Job Responsibilities:
Serve as the Commercial techno-functional leader for Pharma business transformation initiatives within the GCC and global enterprise ecosystem
Act as a trusted technology advisor and partner with Sales, Marketing, Medical, Market Access and commercial leaders to translate business needs to technology solutions.
Own technology roadmaps, solution strategies, and transformation programs aligned to enterprise priorities and deliver scalable digital, data, and enterprise platform solutions across the commercial value chain
Lead and modernize the evolution of enterprise CRM, customer data and omnichannel capabilities to enable effective customer engagement and field productivity.
Drive cross-functional collaboration between business, product, engineering, data, and external partners to accelerate innovation and value realization
Identify opportunities to leverage AI, advanced analytics, and automation to improve operational efficiency, decision-making, and business performance
Mentor teams and partner with vendors and provide strategic guidance on domain best practices, process harmonization, and future-state operating models
· Apply a product-centric approach with clear ownership, roadmaps and user-adoption metrics rather than one-off project delivery
· Track delivery metrics including cycle time, quality, adoption and the run-rate impact of work brought in-house
Ensure compliance with regulatory, quality, data governance, and security standards within a highly regulated environment
Basic Qualifications:
20+ years of experience in Life Sciences and Pharmaceutical technology and transformation roles with proven techno-functional leadership responsibilities
Proven experience leading commercial IT / business technology functions such as Sales, Marketing, Medical Affairs, Market Access, Commercial Operations, and Customer Engagement and intimate familiarity with GxP and other regulatory processes
Strong understanding of the Pharma / Life Sciences commercial value chain, including HCP/HCO engagement, customer data, omnichannel engagement, field force operations, and commercial analytics.
Significant experience leading technical delivery in an agile environment; fluent with Agile/Scrum methodology and mindset
Proven track record leading large-scale global IT delivery and business transformation programs within complex enterprise environments
Experience working closely with business leaders to translate strategic objectives into technology-enabled solutions and operational outcomes
Demonstrated ability to manage global stakeholders, cross-functional teams, and multi-vendor delivery environments
Strong program governance, risk management, and change leadership capabilities
Bachelor’s or Master’s degree in Life Sciences, Engineering, Information Systems, Pharmacy, or related field
Preferred Qualifications:
Experience leveraging AI/ML, advanced analytics, or intelligent automation within pharma business processes and transformation programs
Exposure to modern digital health, data science, cloud, and enterprise AI ecosystems
Experience working within or establishing Pharma GCC/shared services operating models
Advanced degree or certifications in business transformation, enterprise architecture, digital technologies, or program management
Ready to create possible, together? Hit apply.
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.