Senior Manager Human Resources Operations

Company Description Insight Genesis – IGAi is an AI-driven platform that uses advanced predictive algorithms to understand human behavior and generate actionable, personalized insights. The company focuses on solving fragmented access to guidance across finance, career, education, and health, particularly for individuals in emerging and unbanked markets. By connecting data, behavior, and predictive AI, Insight Genesis creates an intelligent ecosystem that offers relevant, data-informed recommendations. The platform integrates four key verticals—Financial, Human Resource, Education, and Health & Wellness—to support users in making informed decisions throughout their life paths. Team members contribute to building scalable solutions that improve access to meaningful, individualized insights worldwide.
Role Description The Senior Manager, Human Resources Operations is a full-time, remote role responsible for overseeing and optimizing HR processes and policies across Insight Genesis – IGAi. This role manages end-to-end HR operations, including HR administration, benefits and compensation coordination, HRIS data integrity, and compliance with employment regulations in relevant jurisdictions. The Senior Manager will design, implement, and continuously improve HR policies and workflows that support a fast-growing, distributed workforce. Day-to-day responsibilities include partnering with leadership on workforce planning, supporting recruitment and onboarding, driving employee engagement initiatives, and managing employee relations matters with fairness and confidentiality. The role also involves developing HR metrics and dashboards, ensuring consistent application of HR practices, and collaborating with cross-functional teams to support a positive, inclusive, and high-performing culture.
Qualifications
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Strong foundation in Human Resources (HR) and HR Management, with experience leading HR functions in a scaling or technology-driven organization.
Demonstrated expertise in HR Operations, including process design, HRIS administration, and compliance with employment laws and regulations.
Proven ability to develop, implement, and maintain clear and consistent HR Policies that support organizational goals and employee experience.
Experience managing Employee Relations, including conflict resolution, performance management support, and coaching for managers and team members.
Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field; advanced HR certification (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR) is an advantage.
Strong analytical skills, with the ability to use HR data and metrics to inform decision-making and continuous improvement.
Excellent written and verbal communication skills, with the ability to collaborate effectively in a remote, multicultural environment.
Experience supporting or working within AI, technology, or data-driven companies is beneficial, along with a commitment to inclusive, non-discriminatory HR practices.

Work arrangement
Yes