Sr. AI Growth Director, NAMER

About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global leader in end-to-end third-party enterprise software support, managed services and Agentic AI ERP innovation solutions, dedicated to helping clients realize extraordinary business outcomes.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking an Sr. AI Growth Director, NAMER. This role will report directly to VP, Client Engagement, North America. The Sr. AI Growth Director, NAMER will be based in the US with a strong preference towards our downtown Chicago regional hub. This will foster strong collaboration with our VP of Client Engagement, who is also based in the Chicago area.
Position Summary
As Rimini Street scales toward $1 billion in annual revenue, we’re looking for a Sr. AI Growth Director, NAMER to accelerate the growth of our AI services business among existing clients in North America, our largest theater. This overlay role will partner closely with Sr. Engagement Managers (SEMs) to advance Rimini Street’s vision of becoming the “Agentic AI ERP company.” The director will initially serve as an individual contributor, with the potential to hire additional sellers and evolve into a player-coach as the business grows.
With the rapid ascent of AI, we aim to “quite the noise” and deliver tangible solutions within a captive base. This MD will bring a unique skillset, and excited to take on a “rainmaker” role at this critical juncture of our company evolution.
The ideal candidate will be relentlessly client-focused, have 10+ years’ experience selling next-generation technology solutions to large enterprise customers, with experience selling a range of technology services including Business Transformation, Consulting, Managed Services, Professional Services, and Application Management Services (AMS). Legacy experience in the ERP space (SAP, Oracle, etc.) is preferred but not essential. Most critical to the role is direct sales experience over the past 2 years in the AI space.
The Sr. AI Growth Director is responsible for growing revenue within the existing client base with solution selling across our AI and Professional Services portfolio. This individual will be responsible for client engagement strategies around agentic AI innovation designed to reduce dependence on legacy ERP platforms and forced upgrades and Vendor renewals to receive innovation. Rimini is taking direct aim at legacy ERP providers (“ERP is Dead”) by educating our customers how AI can replace ERP upgrades and allow Rimini Customers to receive additional functionality and innovation at a fraction of the cost. This Director will be at the forefront of this strategy.
Central to this role will be honing the Rimini Street AI messaging by working with Sales Leadership and Product Line VP’s to ensure traction and deliverability. You will also work closely with the SEM’s to identify and prioritize clients within our base to deliver the Rimini AI services message.
This candidate will have a track record of success in existing client sales & business expansion, client retention, solution selling, building pipeline, closing business, and leading with passion and empathy. The right candidate will have an entrepreneurial spirit and a proven track record of sales excellence, client focus, and growing revenues within a base of business. Strong candidates must have a passion for winning and the determination to relentlessly pursue the huge market opportunity available to Rimini Street within our client base.
Success in this role with be measured through qualified pipeline, closed business, and profitable account expansion, including how effectively we turn our initial offerings into larger engagements and make them repeatable across the sales organization
Essential Duties & Responsibilities
Thought Leadership, Territory Development, Account Expansion by Solution Selling and closing Agentic AI Cross-Sell Opportunities
Support the VP, Client Engagement by developing, delivering, and growing our AI story within a base of 500+ existing ERP clients.
Develop and execute an AI territory plan that will exceed quarterly and annual quota targets for Rimini Street AI services and ERP transformation solutions.
Serve as the Client Engagement thought leader for our AI client facing solutions.
Work with product management to expand, adjust, and hone our messaging and offerings to the market in a rapidly evolving AI services environment.
Work with Strategic Engagement Managers to identify and close opportunities to profitably grow our business.
Serve as sales and strategy lead for all AI ERP selling opportunities.
Guide clients through the Rimini Street SMARTPATH and Agentic AI vision through a consultative and Solution Selling approach. Ensure all sales engagements are planned, resourced, and executed with precision.
Prepare and provide weekly, monthly, and quarterly AI sales forecasts to the VP, Client Engagement
Day to day collaboration with the marketing teams to drive a coordinated Go-To-Market approach to deliver account-based marketing
Grow existing accounts first: Work with account owners to engage executive buyers, identify valuable AI use cases, and turn those into services engagements and follow-on growth.
Establish foundational AI offerings: Partner with technical and delivery teams to develop assessments, strategy workshops, and roadmap engagements that help existing and prospective customers define their AI strategy and future-state architecture. These should deliver value on their own while creating a path to larger implementation and ongoing services opportunities.
Package repeatable offerings that help sales scale: Work with account sales leads to turn those services into clear, repeatable packages with defined scope, outcomes, qualification criteria, and supporting sales materials. Enable the SEM team with something practical they can consistently position and sell across accounts.
Stay hands-on with customers and deals: Lead executive discovery and business-case development and help advance opportunities through proposal and close.
Team and Territory Expansion
Work closely with VP Client Engagement on ideal sales staffing plans as we expand and evolve our workforce in an AI services era.
Focus exclusively on our existing base of clients initially, with an eye towards new client acquisition as the Rimini AI services story gains momentum.
Selectively hire and grow the AI overlay sales team as the funnel and overall volume of opportunities expands. Potential to expand into a global role based on quantifiable sales growth and success.
Over time, strong potential to manage a team of 4-5 overlay sellers covering both our SEM and Strategic Account Executive (SAE) teams.
Pursue new customers selectively: Support the right opportunities without losing focus on the existing customer base. As time progresses, this can become a larger focus - The goal is to grow revenue within our customers who want to partner and are invested in AI.
Account Management and Client Satisfaction
Maintain strategic alignment with clients, develop client-specific plans and goals, and work in partnership with clients to drive achievement and full adoption of Rimini Street Agentic AI services with the goal of enabling customers to receive innovation goals while staying on Rimini Street support.
Leverage client relationships for prospect references, success stories, client video testimonials, quotes, and other marketing assets.
Grow, nurture, and maintain executive relationships within client base.
Help clients stay up-to-date on the full Rimini Street service offering portfolio, processes and tools, staying current with innovations and enhancements.
Serve as the voice of the customer and share insights about customer use cases and issues to help evolve and improve Rimini Street’s offerings.
Oversee Service Delivery and Manage Margins
Work collaboratively with the Global Support Delivery (GSD) teams to ensure delivery of all services and products with high quality, excellence, and operational efficiency to consistently produce high customer satisfaction, retain clients, and meet expense and margin goals.
Work closely with our Onboarding, Service Delivery, Product Delivery and all Rimini Street teams to ensure that project SLAs are met, deliverables are completed on-time, and c