Client Services Coordinator

Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
Liaises with clients, staff, and community partners
Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
Reports client and staff concerns to Home Support Supervisor
Liaises with the funder representatives regarding client care
Collects and entrees all pertinent client data into the computer system
Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program
Minimum of 2 years working in an office setting
Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
High school diploma or equivalent
Excellent English written and verbal communication skills (Additional language skills considered an asset)
Proficient in Word, Outlook and ability to learn proprietary software
Medical terminology knowledge an asset but not required

Employment type
Full-time

Work arrangement
No