Live opening · Posted 3 days ago
Contact Center Representative
Nawy Real Estate · Cairo, Cairo Governorate, Egypt
JobBeeper subscribers received an alert for this role.
At a glance
The key details from the original listing.
CompanyNawy Real Estate
LocationCairo, Cairo Governorate, Egypt
Work modeNo
Source
Workable
ListedPosted 3 days ago
About the role
Description supplied by the original job listing.
Represent the company in a professional and a qualified manner.
Handle inbound calls for the company
Following up complicated customer calls when required.
Keep records of all incoming calls and inquires on the company’s database.
Identify customers’ needs and direct them to the concerned parties.
Conducting different surveys on customers’ satisfaction.
Manage customers’ complaints and directs them to the concerned parties.
Social Media Moderating.
Requirements
Bachelor degree in any field.
1-2 years of experience in a call center or customer support.
Strong phone and verbal communication skills
Excellent written and spoken English
Active listening and patience
Familiarity with CRM systems and practices
Customer oriented
Work arrangement
No
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