Director of Retail Solutions

Toshiba Global Commerce Solutions is seeking a Director of Retail Solutions, leading the product management organization towards building out ELERA solutions to satisfy our growing market and increasing demand. ELERA serves many of the Top 10 Global Retailers along with hundreds of customers across grocery, hospitality, convenience, and specialty markets worldwide. You will lead the team that decides what that product becomes and makes sure it gets there.
This is a role with real ownership. You will hold the budget and the business outcomes for the retail solutions portfolio, lead an experienced product team through both our standing commitments to the world's largest retailers and our entry into new markets, and own the relationship with our engineering organization that turns product intent into delivered capability. The defining expectation is that decisions end with you. You will be given the context, the authority, and the accountability to close them.
RESPONSIBILITIES
Own the business outcomes and the budget for the retail solutions portfolio — roadmap commitments, investment decisions, and results — and report against them in business reviews.
Prioritize the portfolio backlog across competing demands — platform compliance obligations, active customer rollouts, and strategic roadmap initiatives — and make the call when they cannot all be satisfied.
Align scope and sequencing with available capacity, working with stakeholders to set realistic commitments and surface tradeoffs early.
Drive entry into new market segments and adjacent verticals, from business case through market release.
Own voice of the customer for the portfolio: ensure the roadmap commitments we make to our largest retailers are understood, prioritized, defended, and met.
Own the working relationship with our engineering organization — commitments, change control, and release acceptance — partnering closely to keep product intent and delivery plans aligned.
Represent the portfolio in release and program planning cycles — readiness, execution, and alignment across product, development, services, and program stakeholders.
Represent our retail solutions to customers, partners, and our executive team, and partner across sales, marketing, and services so that what we build reaches the market effectively.
Provide day-to-day direction to your team, partnering on key decisions and coaching your product managers as they navigate complex customer and stakeholder conversations.
Carry full people leadership for the organization — regular one-on-ones, performance management, hiring, career development, and steady support through difficult situations.
QUALIFICATIONS
Demonstrated accountability for a software product business — budget, roadmap commitments, and measurable business outcomes you can speak to specifically
Experience leading a product management organization through managers, not only as an individual contributor or a single-team lead