IT System Owner, Electronic Laboratory Notebook (ELN)

India, Hyderabad
IT System Owner, Electronic Laboratory Notebook (ELN)
Location: Hyderabad, India
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world.
We are looking for an IT System Owner, Electronic Laboratory Notebook (ELN) to provide strategic and operational ownership of Lonza's global Electronic Laboratory Notebook landscape, including IDBS E-WorkBook and Revvity Signals Notebook. This role ensures reliable, secure, scalable, and compliant ELN services that support Research & Development and Process Development activities across Lonza's Business Platforms and global sites. As a trusted technology partner, the individual will collaborate closely with Global Business Process Owners, scientific stakeholders, vendors, and IT teams to drive platform performance, support digital laboratory transformation, and contribute to the future ELN strategy and roadmap.
What You'll Get
A global technology leadership role supporting Lonza's laboratory informatics ecosystem
The opportunity to drive the strategic evolution of Electronic Laboratory Notebook platforms across multiple business areas
Direct collaboration with scientific, operational, and technology leaders across the organization
Exposure to large-scale digital transformation initiatives within Research & Development and Process Development
The opportunity to influence technology roadmaps, platform standardization, and laboratory digitalization strategies
Experience working with advanced laboratory informatics solutions, integrations, and data-driven scientific workflows
A collaborative global environment focused on innovation, continuous improvement, and operational excellence
Competitive compensation and benefits aligned with role and experience
Ongoing professional development and exposure to global projects and emerging technologies
What You'll Do
ELN Platform Ownership & Service Management
Act as one of the IT System Owners for Lonza's global ELN landscape, sharing responsibility for technical availability, service performance, security, compliance, and lifecycle management of IDBS E-WorkBook and Revvity Signals Notebook
Ensure ELN systems remain reliable, scalable, and fit for business needs across Research & Development and Process Development functions
Monitor platform performance, coordinate maintenance activities, troubleshoot issues, and implement sustainable enhancements
Maintain effective configuration, change, release, documentation, and service management processes aligned with enterprise standards
Serve as the technical escalation point for major incidents and service disruptions, coordinating resolution efforts with internal and external stakeholders
ELN Transformation & Project Delivery
Play a key role in the global rollout and adoption of Revvity Signals Notebook across Lonza
Contribute to requirements gathering, solution design, system configuration, integrations, validation, testing, deployment, and operational readiness activities
Lead assigned workstreams and technical initiatives to ensure successful project execution
Support transition of new capabilities into steady-state operations while maintaining service quality and user adoption
Partner with technical specialists and fellow system owners to build cross-platform capability and eliminate platform silos
Compliance, Security & Governance
Ensure compliance with applicable GxP, data integrity, cybersecurity, access management, and validation requirements
Apply risk-based controls according to the regulatory classification and operational criticality of each implementation
Maintain audit readiness and support periodic reviews, inspections, and compliance assessments
Create, review, and approve system documentation in accordance with applicable policies and procedures
Drive adherence to enterprise governance standards for laboratory systems and digital platforms
Stakeholder Engagement & Business Partnership
Partner with Global Business Process Owners, business platforms, and site stakeholders to understand evolving requirements and priorities
Translate scientific and operational business needs into sustainable technology solutions
Support business adoption through effective communication, change management, and user engagement
Collaborate with laboratory informatics teams, enterprise architects, vendors, and service providers to optimize platform value
Foster strong relationships across global, matrixed teams to drive alignment and successful outcomes
Roadmap, Innovation & Continuous Improvement
Define and maintain the ELN technology roadmap, including upgrades, integrations, migrations, standardization initiatives, and platform rationalization activities
Evaluate new technologies and capabilities that enhance laboratory productivity, collaboration, and digital scientific workflows
Drive continuous improvement initiatives that optimize performance, user experience, and operational efficiency
Develop recommendations for governance forums and leadership teams regarding future platform direction and investment priorities
Contribute to broader Laboratory Management Systems and Enterprise Solutions strategies
Vendor & Financial Management
Manage operational supplier relationships, licensing agreements, renewals, service levels, and support models
Monitor vendor performance and ensure delivery against contractual commitments
Provide input into annual budgeting and forecasting activities
Support lifecycle cost planning, project investment evaluations, capacity planning, and cost optimization initiatives
Identify opportunities to improve value realization while maintaining system quality and compliance
What We're Looking For
Bachelor's or Master's degree in Information Technology, Computer Science, Biotechnology, Life Sciences, Engineering, or a related discipline
8+ years of experience in IT application ownership, laboratory informatics, scientific systems, enterprise applications, or related technology roles
Strong experience with application lifecycle management, IT service management, and enterprise system ownership
Understanding of Electronic Laboratory Notebook platforms, laboratory informatics, and scientific workflows supporting Research & Development or Process Development
Experience with IDBS E-WorkBook, Revvity Signals Notebook, or comparable laboratory informatics platforms is highly desirable
Knowledge of system architecture, integrations, security, data flows, and operational support practices
Experience participating in enterprise software implementations, upgrades, migrations, and digital transformation initiatives
Strong analytical, troubleshooting, and problem-solving capabilities with the ability to manage operational support and project delivery simultaneously
Proven ability to collaborate effectively with global stakeholders, vendors, and cross-functional teams in a matrix organization
Strong communication skills with the ability to engage scientific, technical, operational, and leadership audiences
Financial awareness and experience supporting budgets, forecasts, vendor management, and investment planning
Understanding of GxP environments, computerized system validation, regulated change control, and data integrity requirements is highly preferred
Experience working within highly regulated industries such as life sciences, pharmaceuticals, biotechnology, or healthcare is advantageous
Business-fluent English required
Willingness to travel internationally on an occasional basis
Work Model
This is an office-first role. Working together in person supports close, real-time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for up to 20% of your time (one day per week).
What We Offer
An agile career and dynamic working culture
An inclusive and ethical workplace
Compensation programs that recognize high performance
A variety of benefits dependent on role and location
Opportunities to lead digital laboratory transformation initiatives within a global life sciences organization
Global exposure and collaboration across Research & Development, Process Development, and Enterprise IT functions
Professional development through innovative technology programs and strategic business projects
The full list of our global benefits can be found here: Lonza Benefits .
About Lonza
At Lonza, our people are our greatest strength. With more than 30 sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomo

Work arrangement
Hybrid