PRN Medical Receptionist / PT Tech

We are seeking a professional, organized, and personable PRN Medical Receptionist to join our team in Spring, Texas. In this flexible, as-needed role, you’ll play an important part in creating a welcoming experience for our patients while ensuring smooth and efficient front office operations. You’ll also have the opportunity to support our clinical team with back-office tasks as needed. We’re looking for someone who values excellent customer service, attention to detail, and teamwork, and who takes pride in maintaining a professional, warm, and inviting environment.
Greet and check in guests or patients in a friendly and professional manner
Answer and direct incoming phone calls, scheduling appointments, and managing inquiries
Maintain accurate and organized patient or guest records and databases
Process administrative documentation and verify insurance information as required
Manage appointment scheduling and coordinate with clinical or operational staff
Perform data entry tasks with attention to detail and accuracy
Handle cash transactions and maintain financial records as needed
Resolve customer concerns and complaints with empathy and professionalism
Maintain a clean, organized, and welcoming front office environment
Support other front office staff and departments as needed to ensure smooth operations
Assist physical therapists with patient care
Administer hot/cold packs
Maintain therapy equipment
Ensure a clean, neat clinic environment
Proven experience in front office operations or customer service roles
Strong phone communication and interpersonal skills
Proficiency with scheduling software and Microsoft Office applications
Ability to manage multiple tasks simultaneously while maintaining accuracy
Excellent organizational and time management skills
Professional demeanor with a customer-focused mindset
Attention to detail and ability to work independently
Ability to remain calm and professional under pressure
Familiarity with healthcare or hospitality front office terminology (preferred)
Experience with electronic health records (EHR) or property management systems (preferred)

Employment type
Part-time

Work arrangement
No