Logistics Support Officer (SCE-SSC-SC-2026-211-LD)

Introduction
You will plan, coordinate and oversee the infrastructure and services that ensure the efficient flow of goods and people to, from and within the Organization, in compliance with applicable safety rules and procedures. You will apply best practices and contribute to the continuous improvement of logistics and operational processes, covering areas such as warehouse and inventory management, goods reception, process optimisation, ERP-based operational follow-up, KPI monitoring and the supervision of subcontracted activities.
Functions
Plan, coordinate and optimise the delivery of logistics and warehouse services, assisting operational teams, including the contractor’s team, in ensuring quality, safety and efficiency of logistics services.
Act as interface between logistics actors, including warehouse teams, procurement, technical support and various service providers, maintaining regular communication with end users at CERN and ensuring a high level of customer service.
Monitor operational and contractor performance, including KPIs, invoicing, payment controls, audits and related activities.
Oversee CERN Store replenishment activities in strong collaboration with the CERN Referencing team, and provide support on ERP-related questions and improvements.
Participate in and lead logistics-related projects in collaboration with internal and external stakeholders.
Bachelor's degree or equivalent relevant experience in the field of Supply Chain and Logistics Management or a related field.
LEAN Green Belt or equivalent certification is an added value to the profile.
Experience:
Extensive experience in supply chain management or a related field, including coordinating daily supply chain operations and related projects and monitoring contractor activities.
Experience in continuous improvement within the supply chain field and in drafting operations-related standards and documentation.
Proficiency in the use of ERP/MRP systems, operational troubleshooting and MS Office tools.
Technical competencies:
Warehouse and inventory management.
Goods reception and distribution.
Customer service.
Specification and follow-up of technical aspects of a contract.
Behavioural competencies:
Demonstrating Accountability: working conscientiously and reliably; delivering on promises.
Building Relationships: understanding how individual differences bring added value to the Organization; promoting complementarities.
Demonstrating Flexibility: being willing to work on different projects simultaneously.
Solving Problems: identifying, defining and assessing problems, taking action to address them.
Managing Self: working well autonomously; taking on activities and tasks without prompting.
Language skills:
Spoken and written both English and French.

Employment type
Contract

Work arrangement
Hybrid