Logistics & Supply Chain Coordinator

NeoWork is hiring Logistics & Supply Chain Coordinators to keep orders, shipments, and inventory moving for U.S. companies. You will coordinate with carriers, warehouses, and customers to make sure every order arrives on time.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
• Manage purchase orders, order entry, and order status updates
• Coordinate shipments with carriers, 3PL warehouses, and internal teams
• Track deliveries and proactively resolve delays or exceptions
• Reconcile inventory between systems and investigate discrepancies
• Communicate order and delivery updates to customers and stakeholders
• Maintain accurate records across portals and systems
Requirements
• 1–2+ years of experience in logistics, supply chain, or order management
• Strong attention to detail with high-volume, multi-system work
• Proficiency in Excel or Google Sheets
• Good written and spoken English
• Strong organizational and follow-up skills
• Availability to work U.S. business hours
• Based in Mexico, with a reliable home office setup and stable internet connection
Nice to Have
• Experience with NetSuite, an ERP, or a TMS
• Experience working with U.S. carriers and 3PLs
• Fluency in Spanish
Benefits
• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.

Work arrangement
No