Salesforce Solution Architect (Sales, Service & Cloud)

US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time
Job Title: Salesforce Solution Architect (Sales, Service & Cloud)
Location: Remote
Duration: Full-Time
Job Description:
Overview
We are seeking an experienced Salesforce Solution Architect to lead the design and delivery of scalable, enterprise‑wide Salesforce solutions. This role covers Sales Cloud, Service Cloud, and Experience Cloud, ensuring seamless integration, optimized business processes, and high‑performance implementations.
The ideal candidate will combine strong functional and technical expertise with the ability to translate business requirements into robust, scalable architecture while guiding development teams and stakeholders through the full solution lifecycle.
Key Responsibilities
Solution Architecture & Design
Design end‑to‑end Salesforce solutions across Sales, Service, and Experience Cloud
Define system architecture, data models, and integration patterns
Ensure solutions align with Salesforce best practices and enterprise standards
Platform Implementation & Optimization
Lead configuration and customization across:
Sales Cloud (leads, opportunities, pipeline management)
Service Cloud (case management, workflows, knowledge base)
Experience Cloud (customer/partner portals)
Identify opportunities to improve automation, workflows, and user experience
Stakeholder Engagement
Work closely with business stakeholders to gather requirements and translate them into scalable solutions
Conduct architecture reviews, design workshops, and solution demos
Provide strategic guidance on process improvements and platform capabilities
Integration & Data Architecture
Design integrations between Salesforce and external systems (ERP, marketing, third‑party platforms)
Define API strategies, middleware usage, and data flows
Ensure data governance, security, and compliance
Technical Leadership
Provide architectural direction and guidance to developers and functional teams
Review designs, configurations, and custom code (Apex, LWC)
Enforce best practices in scalability, performance, and maintainability
Delivery & Support
Lead solution delivery across design, build, testing, and deployment phases
Support UAT, issue resolution, and post‑go‑live optimization
Maintain documentation of architecture, design decisions, and integrations
Required Skills & Experience
8+ years of experience in Salesforce architecture and implementation
Strong expertise in:
Salesforce Sales Cloud
Service Cloud
Experience Cloud
Experience designing end‑to‑end Salesforce solutions in enterprise environments
Strong understanding of CRM processes and business workflows
Experience with Salesforce integrations (REST/SOAP APIs, middleware)
Proven ability to lead cross‑functional teams and stakeholder discussions
Technical Skills
Salesforce Platform (Sales, Service, Experience Cloud)
Apex, Lightning (LWC/Aura) – familiarity preferred
Integration tools (MuleSoft or similar middleware)
Data modeling, security, and governance
Agile / Scrum methodologies
Preferred Qualifications
Salesforce Certifications:
Salesforce Certified Application Architect / System Architect
Salesforce Certified Solutions Architect (preferred)
Experience with large‑scale enterprise implementations
Knowledge of ERP integrations (SAP, Oracle, etc.)

Work arrangement
Yes