Product Support Engineer

Who will you be working with?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation.
Role: Field Service Engineer
Location: England
Contract Type: Permanent, Full-Time
How will you make a difference?
The key aim of the role is to conduct the required support for our customers and products at both Wabtec UK sites & customer locations. The Field Service Engineer is a key role to ensure that Wabtec UK products and services are meeting our customers’ expectations throughout their life cycle and our services are delivered in a safe, efficient, and consistent manner.
What will your typical day look like?
Respond to call-out requests and liaise directly with customers to access trains.
Diagnose and repair PIS, brakes, sanding, pantograph, shoegear etc.
Determine the most effective solution to return trains to service.
Replace faulty parts on-site or escalate if replacement isn’t possible.
Conduct thorough testing before handing the train back to the customer.
Maintain a strong customer-centric approach in all interactions.
What do we want to know about you?
ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
Strong technical aptitude with proven fault-finding abilities.
Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
Competent IT skills, particularly with MS Excel and laptop/tablet devices.
Capable of compiling clear and accurate technical reports.
Strong organisational skills with the ability to manage workload independently.
Excellent interpersonal skills.
If you don’t have all the above criteria don’t worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.
Apply today!
Legal authorisation to work in the UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
*Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been
engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.

Employment type
Full-time

Work arrangement
No