Senior Advisor, Services Project Program Management

Global Service Delivery Manager Leader
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges, and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
Join us to do the best work of your career and make a profound social impact as a Global Service Delivery Manager Leader on our Professional Services team.
What you’ll achieve As a Service Delivery Leader, you will be responsible for ensuring that full life cycle delivery (purchase to recovery) costs are within or better than the delivery costs contracted according to the service level agreement. You will work with the Global Client Service Delivery team to provide complex metrics and reporting support to all relevant stakeholders that ensure quality delivery to our customers.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Extensive experience managing large third-party relationships across geographies and/or industries in the successful achievement of customer satisfaction levels

Work arrangement
No