Customer Support Coordinator

At Magnetic Group, we take immense pride in our people and the work that we do. Passion is what drives us, and the mission to help aviation companies help the world is what unites us. If it resonates with you and you have the same values as us, you could become part of our team and shape the industry’s future together.
We are looking for a Customer Support Coordinator to join our Maintenance sector in Tallinn, Estonia.
Main Responsibilities
Welcome and support customers, visitors, and partners throughout their stay, ensuring smooth communication and coordination
Coordinate transportation, travel arrangements, office preparation, and customer-related logistics
Organize customer meetings, events, and hospitality activities, including after-hours engagements when required
Collect customer feedback, support client retention initiatives, and collaborate with internal teams
Perform administrative tasks and proactively report any issues impacting assigned responsibilities
Main Requirements
Minimum 2 years of experience in customer service roles
Excellent verbal and written communication skills in English and Estonian
Strong communication and relationship-building abilities
Excellent organizational, multitasking, and deadline management skills with high accuracy and punctuality
Energetic, outgoing, and positive mindset with strong analytical and problem-solving abilities
Ability to represent the company professionally
Proficiency in MS Office tools
Valid Category B driver’s license
What We Offer
Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation
A fast track to both personal and professional growth in a challenging and rewarding environment
A great team with diverse backgrounds and true aviation fans
A culture of trust that empowers you
A range of perks like health insurance, company events, movie nights, and more
Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group!
Please note that a mandatory background check will be conducted on all successful candidates.

Employment type
Full-Time

Work arrangement
No