Manager, Cyber Incident Response

About Our Client:
This organization operates within the global media and entertainment industry, addressing the challenge of delivering diverse, high-quality content across multiple platforms including film, television, streaming services, and theme park experiences. It manages an extensive portfolio of entertainment and news brands and oversees production and distribution through its film and television studios, as well as global theme park operations. The organization emphasizes community impact and inclusivity, ensuring its content and workforce reflect a wide range of perspectives.
About the Opportunity:
The MANAGER, CYBER INCIDENT RESPONSE leads the incident response team within the Cyber Defense Operations unit, which serves as the organization's first line of defense against cyber threats. This role is crucial for overseeing the detection, containment, and remediation of cyber incidents, ensuring operational rigor, and fostering effective collaboration among responders. The position involves managing team readiness, workflow prioritization, and escalation processes, and serves as a key liaison with business stakeholders and senior leadership to protect the organization's digital assets.
Responsibilities:
Manage incident response operations including prioritization, resource allocation, shift coverage, tooling, workflow, and escalation.
Ensure implementation and adherence to the incident response plan and procedures.
Oversee cyber incident management from escalation through resolution across the enterprise.
Act as incident handler or commander for significant incidents, coordinating with impacted units.
Serve as managerial escalation point for incident-related decisions and responder support.
Participate in 24x7 on-call rotation for incident escalation and handling.
Supervise operational performance to maintain consistent prioritization and escalation discipline.
Review shift handovers and incident queues to ensure accountability and continuity.
Maintain documentation standards, case management, key performance indicators, and process compliance.
Monitor operational metrics to identify gaps and implement improvements.
Lead review and governance of response processes, playbooks, tuning, automation, and procedures.
Drive program maturity and strategy aligned with enterprise priorities.
Partner strategically with Information Security Officers, stakeholders, and technical teams.
Develop and maintain process documentation with clear ownership and change management.
Lead, coach, and develop incident response personnel.
Deliver monthly metrics and executive reports on operational effectiveness and risk.
Communicate incident status and risk clearly to senior leadership and business VIPs.
Requirements:
Bachelor’s degree in IT or equivalent experience.
Seven or more years in cybersecurity or investigations, including at least four years in incident response or related functions.
Experience leading incident response operations or cybersecurity teams.
Strong understanding of cyber threats, adversary tactics, response procedures, and enterprise architecture.
Ability to make evidence-based decisions under uncertainty and coordinate complex responses.
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes