Senior Facilities Manager

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL - Senior Facilities Manager (M2)
Transform at JLL in our work dynamics division as a Senior Facilities Manager on a global client account in our Technology Vertical! Our client builds enterprise software, provides IT consulting, and sells heavy-duty computer hardware to help large companies and governments manage data, run hybrid cloud systems, and use AI. You would sit at our clients corporate flagship office in NYC.
Location: New York, NY 10010 (SE corner of Madison Square Park)
Work Schedule: Onsite, M-F 8:00 AM - 4:00 PM
Travel Requirements: ~25% to local client sites the NE region
Reports to: Regional Facilities Manager
Estimated base salary range: $145,300 - $178,100 + annual salary bonus
What this job involves:
As a Senior Facilities Manager at JLL, you'll take ownership of comprehensive facilities operations for a complex portfolio of commercial properties, ensuring exceptional service delivery that directly impacts our clients' business success. In this strategic leadership role, you'll orchestrate day-to-day building operations while developing long-term facilities strategies that align with client objectives and industry best practices. You'll lead a team of facilities professionals, manage vendor relationships, and serve as the primary point of contact for all facilities-related matters. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and your expertise will be instrumental in creating environments where businesses and people can thrive. This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You'll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders.
What your day-to-day will look like:
Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
Lead special projects including renovations, system upgrades, and sustainability initiatives from conception through completion
Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations
Required qualifications:
Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
Minimum of 7 years of 3rd party commercial facilities management experience, with at least 3 years in a leadership role
Demonstrated expertise in building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems
Proven track record of managing multi-million dollar budgets and delivering measurable cost savings while maintaining service excellence
Experience managing Class A office buildings, corporate headquarters, corporate campuses, or multi-site portfolios exceeding 500,000 square feet
Strong leadership and people management skills with experience hiring, training, developing, and retaining high-performing teams
Excellent client relationship management abilities with a service-oriented mindset and strong communication skills across all organizational levels
Comprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance
Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms
Preferred qualifications:
Advanced degree (MBA, Master's in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PE
Background in sustainability initiatives, energy management programs, and green building operations with demonstrated results
Experience implementing innovative technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions
Previous experience working in a corporate real estate services or third-party facilities management environment
Strong analytical skills with experience in data-driven decision making, performance metrics development, and continuous improvement methodologies
Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.​
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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
145,300.00 – 178,100.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –New York, NY
Job Tags:
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we an