ServiceNow Developer - ITOM & CMDB (f/m/x)

We are looking for a skilled ServiceNow Developer to join our team, working on a long-term project for a global manufacturer of paints and coatings. In this role, you will support and enhance the ServiceNow platform, which is crucial for internal IT and business processes across EMEA and the US. You will be responsible for developing and maintaining custom applications and solutions, ensuring they meet business requirements. This is a remote position, allowing you to collaborate with team members across different time zones. If you are passionate about ServiceNow and eager to tackle complex technical challenges, we invite you to apply.
Your tasks
Analyzing and troubleshooting incidents and defects in existing custom applications from root cause to fix
Developing and maintaining server- and client-side scripts, including Business Rules, Script Includes, Client Scripts, and UI Policies/Actions
Enhancing ITSM processes such as Incident, Problem, Change, and Request based on business requirements
Working with CMDB data and ITOM-related functionality, including Discovery and Service Mapping
Reviewing and refactoring legacy custom code to improve stability and maintainability
Building and extending Flow Designer flows, workflows, and integrations using REST/SOAP
Supporting enhancements for Customer Service Management (CSM) and HR Service Delivery (HRSD) as needed
Collaborating with team members and stakeholders across EMEA and US time zones to estimate and deliver backlog items
Requirements
Minimum 3 years of hands-on experience with ServiceNow, specifically in ITOM and CMDB
Strong scripting skills in ServiceNow, with a focus on troubleshooting and understanding custom implementations
Proven ability to work independently to solve technical issues beyond standard OOTB configuration
Experience enhancing ITSM processes based on business requirements
Advanced level of English
Nice to have
Advanced level of Spanish
Job no. JOB-MJ4VW
Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.
Benefits For You
Great Place to Work
Solid financial situation
Contracts with the biggest brands
Centre of internal trainings
Many experts you can learn from
Open and accessible management team
Profit sharing
Passion Sponsorship program
Regular integration events and trips
Comfortable and well-equipped offices
MySii app
Medical care

Work arrangement
Yes