Customer Experience Specialist Intern - Western USA

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. We invite you to help shape the future of agriculture and play a role in safely feeding the world while caring for our planet.
Syngenta's Commercial Team is seeking a Customer Experience Specialist (CES) Intern in Fresno, CA. This internship role will provide operational, administrative, and campaign-execution support to the CES team. This role is designed to strengthen the team’s ability to deliver consistent, engaging customer experiences by improving how promotional items, budgets, orders, deliveries, campaign activities, and supporting documentation are managed.
The intern will work closely with CES team members and cross-functional partners in Commercial, Procurement, Finance, Marketing, and external vendors. Through this work, the intern will gain practical experience in project coordination, campaign execution, budgeting, process improvement, and cross-functional collaboration.
As part of Syngenta's Emerging Talent Program, you will gain hands-on experience, exposure to day-to-day business operations, and opportunities to apply your academic knowledge to real-world challenges while developing your professional skills.
Accountabilities:
Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.
Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
Maintain budget, purchase order, invoice, and campaign-expense records, and support monthly budget-status reporting.
Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.
Track assigned orders and deliveries from request through completion; identify and escalate delays, discrepancies, or issues promptly.
Support CES campaigns from planning through execution, comprising timelines, materials, communications, logistics, follow-up, and basic performance tracking.
Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
Follow applicable brand standards, compliance expectations, purchasing procedures, and vendor-management processes.
May comprise some national travel for events.
Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.
Strong organizational skills, attention to detail, and the ability to manage several tasks and deadlines at once.
Clear written and verbal communication skills, with the ability to work effectively across teams.
Interest in customer experience, marketing campaigns, project coordination, and operational excellence.
Proficiency in Microsoft Office Suite, such as Word, Excel, and PowerPoint.
Hands-on experience with design platforms, such as Canva and Adobe Creative Cloud, particularly Illustrator and InDesign.
Strong familiarity with major social media platforms and best practices for creating engaging digital content.
A proactive, reliable, and solutions-oriented approach to problem-solving.

Employment type
Intern

Work arrangement
Yes