System Engineer 3

Responsibilities
Job Description
Designing, architecting, and maintaining our growing infrastructure to ensure a reliable, scalable environment that supports rapid deployment, automation, and innovation across teams.
Implementing and managing Windows Server operating systems, Active Directory, Group Policy, DNS, DHCP, and related services, along with virtualization technologies including VMware ESXi, vCenter, Hyper-V, and Citrix (XenDesktop, App Layering, and DaaS), and wireless network management.
Managing and optimizing day-to-day infrastructure operations, including physical server installation, racking, and configuration (e.g., Dell PowerEdge), configuration management, and administration of Mobile Device Management (MDM) solutions such as Workspace ONE and Jamf.
Troubleshooting and resolving complex incidents and service requests using network and system analysis tools such as Wireshark, NetMon, and Sysinternals, while participating in off-hours, weekend, and holiday on-call rotations to ensure 24/7 support coverage.
Developing and implementing automation scripts using PowerShell, Python, or similar languages to streamline deployments, eliminate repetitive tasks, and improve operational efficiency, while creating and maintaining system configuration documentation, standard operating procedures (SOPs), and contingency plans.
Collaborating with cross-functional teams on IT security, vulnerability assessment, and threat management initiatives, leveraging tools such as Qualys to strengthen infrastructure security and operational resilience.
Qualifications
A bachelor’s degree in computer science, systems engineering, or a related technical field.
At least 2–6 years of experience designing, implementing, and supporting reliable, scalable Windows-based and mixed operating system infrastructures, with strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, SCCM, DFS, DNS, DHCP, and Kerberos.
Experience with server and desktop management, deployment, OS imaging, and automation using SCCM, along with familiarity with virtualization platforms such as VMware ESXi, vCenter, Hyper-V, and Citrix XenDesktop/App Layering, and knowledge of storage technologies including EMC Unity, NetApp FAS, and related best practices.
Experience with Linux administration and Windows interoperability, including LDAP, NFS, file sharing, and Salt, with proficiency in Linux command-line administration and troubleshooting; knowledge of networking fundamentals such as TCP/IP, DNS, and SSL, and experience using diagnostic tools including Wireshark and NetMon.
Experience managing collaboration platforms such as Google Workspace and Slack, with proficiency in at least one scripting language, such as PowerShell or Python; experience administering Atlassian products, including Confluence, Jira, and Statuspage, is an advantage.
Strong communication and problem-solving skills, with the ability to diagnose technical issues and collaborate effectively across teams.
Required Skills
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Additional Information

Work arrangement
No