Workplace Operations Manager

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.
CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, and London. For more information, please visit www.chaosinc.com.
Role Overview:
We’re looking for an organized, resourceful and highly proactive Workplace Operations Manager to own the employee experience of our DC office.
You’ll be the hands-on leader of our DC workplace: running day-to-day office operations, the vendors and services that keep things moving, and the programs that make it a place people want to be. You’ll bring structure to a fast-moving environment, anticipate what employees and teams need, and build the systems and standards that let our DC workplace scale as we grow.
This is a role for someone who’s just as comfortable shaping the long-term strategy for our DC workplace as they are restocking the cups in the kitchen. No task is beneath you, and no problem is too big.
You’ll coordinate across internal teams and external partners to keep services reliable, spaces well run, and stakeholders aligned. In addition to daily operations, you’ll take ownership of operational initiatives that improve the workplace, such as launching new service programs, tightening vendor processes, or improving how information and documentation are managed.
This role could make sense for you if:
You thrive in a fast-paced environment and enjoy keeping a busy workplace running smoothly
You’re energized by both the big picture of the employee experience and the operational details that make it work
You instinctively create systems, documentation, and processes where none exist
You’re comfortable managing multiple vendors, priorities, and stakeholders at once
You communicate clearly, follow through consistently, and keep people informed
You’re curious, resourceful, and willing to dig into unfamiliar problems
You enjoy scaling operations and improving the way work gets done
Responsibilities
Own day-to-day operations across our DC building portfolio, serving as the primary point of contact for employees, building management, and landlords
Manage workplace services end to end, including snack and beverage programs, office supplies, lunch services, mail and deliveries, and other on-site amenities
Source, onboard, and manage workplace vendors, including contracts, pricing, service levels, invoicing, and performance reviews
Plan and run events and experiences in DC, from team gatherings and all-hands to leadership visits and seasonal programming
Manage the DC workplace budget, tracking spend, forecasting needs, a