Operations Program Manager 4

The Principal Operations Business Manager supports the planning, coordination, and ongoing administration of Oracle’s Executive Protection Services. This role manages business processes across budgeting, expense tracking, workforce scheduling, vendor coordination, reporting, and program delivery.
Working closely with Executive Protection leadership, protection personnel, executive administrative teams, and internal business partners, this individual translates operational needs into organized plans, accurate reporting, and reliable execution. The role requires sound judgment, attention to detail, discretion, and the ability to manage changing priorities in a sensitive, fast-paced environment.
Leading contributor individually and as a team member, providing direction and mentoring to others. Sought out as an expert within the team and organization. Able to operate in fast pace, ambiguous environment. Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of product lifecycle management. Ability to work in a dynamic environment as shown by the ability to demonstrate resilience in driving change. Proven Communication skills with the ability to gain broad support and buy-in for initiatives from key stakeholders. Prefer 8 years relevant experience and BA/BS degree.
Coordinate day-to-day business operations for Executive Protection Services, maintaining processes, tracking commitments, and resolving administrative dependencies.
Support annual budget planning, forecasting, and ongoing financial analysis. Track expenditures, identify variances, and prepare reports to inform leadership decisions.
Coordinate purchasing, purchase orders, invoice processing, expense reconciliation, and vendor payments in partnership with Finance and Procurement.
Maintain staffing schedules and coverage plans under the direction of Executive Protection leadership, accounting for travel, events, time off, training, and changing operational requirements.
Coordinate administrative and logistical support for domestic and international protective assignments, including travel arrangements, accommodations, transportation, and related expenses.
Partner with executive administrative teams and other stakeholders to align operational support with executive schedules, business travel, and events.
Support contractor and vendor administration, including onboarding coordination, service documentation, contract renewals, and tracking against approved agreements and budgets.
Manage assigned projects and program initiatives, including defining scope, establishing milestones, tracking dependencies, and communicating progress, risks, and decisions.
Develop and maintain dashboards, metrics, and management reports covering spending, staffing, resource utilization, and program performance.
Analyze business processes and recommend improvements that strengthen efficiency, financial visibility, and service delivery.
Maintain accurate program records, operating procedures, and business documentation in accordance with applicable policies and information-handling requirements.
Handle confidential executive, personnel, financial, travel, and security information with discretion.
Provide timely operational and administrative coordination during schedule changes, urgent requests, or other time-sensitive situations, including outside standard business hours as required.
Qualifications
Relevant experience in business operations, business analysis, program management, or a related discipline.
Demonstrated experience supporting budgets, forecasts, expense management, purchasing, and financial reporting.
Experience coordinating complex schedules, resources, and multiple concurrent priorities.
Strong analytical, organizational, and problem-solving skills, with the ability to turn operational information into actionable recommendations.
Proficiency with spreadsheets, reporting tools, and project management systems.
Strong written and verbal communication skills and the ability to work effectively with leadership, operational teams, and cross-functional partners.
Demonstrated ability to exercise discretion and handle highly confidential information.
Ability to adapt to changing requirements and deliver accurate work within time-sensitive deadlines.
Preferred Qualifications
Experience supporting executive protection, corporate security, global security operations, or another high-discretion operational function.
Experience coordinating international travel and logistics.
Familiarity with enterprise finance, procurement, expense management, and workforce scheduling systems.
Experience developing operational dashboards, documenting processes, and leading business process improvements.