Technical Trainer II, Digital Risk Protection

Job Description
At Infoblox, every breakthrough begins with a bold “what if.”
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?
We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.
How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next.”
In a world where you can be anything, Be Infoblox.
Technical Trainer II, Digital Risk Protection
We have an opportunity for a Technical Trainer II, Digital Risk Protection to join our Education Development, Delivery and Operations team in Brazil, reporting to the Director, Education Development, Delivery and Operations. In this pivotal role, you will deliver engaging technical learning experiences that help customers, partners, and internal teams understand and apply Infoblox’s Digital Risk Protection capabilities.
Collaborating closely with Education, Product, Customer Success, Support, Sales, and subject matter experts, you will translate complex cybersecurity concepts into practical, learner-centered training. You will support adoption of solutions that help organizations identify and disrupt external threats, including brand abuse, phishing, impersonation, fraud, and credential exposure. You will also use data, automation, and responsible AI tools to improve training preparation, learner engagement, and program effectiveness.
Be a Contributor — What You’ll Do
Deliver live and virtual technical training for customers, partners, and internal teams using approved Digital Risk Protection content and learning objectives
Customize examples, demonstrations, activities, and delivery approaches for different audiences, skill levels, and regional needs
Explain Digital Risk Protection concepts, workflows, use cases, and operational processes in a clear and practical manner
Demonstrate relevant Infoblox and Axur capabilities, including external threat discovery, threat validation, monitoring, disruption, and reporting workflows
Assess learner understanding through discussions, demonstrations, exercises, labs, quizzes, and other appropriate methods
Collect, analyze, and report learner feedback, attendance, assessment results, and training effectiveness metrics
Collaborate with subject matter experts, instructional designers, Product, Customer Success, Support, and Sales to improve course content and learning experiences
Maintain current knowledge of Digital Risk Protection, external threat intelligence, cybersecurity trends, product releases, and industry practices
Use approved AI-assisted tools to draft agendas, training examples, knowledge checks, summaries, and facilitator resources while validating accuracy and protecting confidential information
Apply automation, analytics, and learning technologies to streamline preparation, identify learner trends, and improve training outcomes
Be Prepared — What You Bring
Typically requires 3–5 years of related experience with a bachelor’s degree, or 3 years with a master’s degree, or equivalent work experience
Experience delivering technical, cybersecurity, software, or product training to customers, partners, employees, or other professional audiences
Knowledge of cybersecurity concepts, external threat intelligence, Digital Risk Protection, brand protection, phishing, fraud, impersonation, or credential exposure
Proficiency with technical presentation, virtual delivery, collaboration, and learning tools, including Microsoft 365, Microsoft Teams, PowerPoint, and an LMS
Understanding of adult learning principles, learner engagement techniques, and methods for evaluating knowledge and training effectiveness
Ability to communicate complex technical concepts clearly in English and Portuguese
Ability to adapt delivery to different audiences, learning styles, cultures, and levels of technical experience
Experience using data, feedback, or reporting to improve training content and delivery
Familiarity with generative AI and automation tools for productivity, content development, analytics, or decision support, with the judgment to validate outputs and use them responsibly
Technical certifications in cybersecurity, networking, cloud, or a related field are beneficial
Be Successful — Your Path
First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals
Six Months:
Deliver approved Digital Risk Protection training independently across live and virtual formats
Build strong working relationships with Education, Product, Customer Success, Support, Sales, and subject matter experts
Demonstrate effective use of approved AI-assisted productivity and content-development tools while maintaining accuracy, privacy, and Infoblox standards
Provide actionable feedback on course materials, learner needs, product changes, and delivery effectiveness
Establish reliable practices for tracking learner feedback, training metrics, and continuous improvement opportunities
One Year:
Consistently deliver high-quality technical training that supports customer adoption, partner readiness, and internal enablement
Contribute meaningful updates to Digital Risk Protection courses, demonstrations, labs, assessments, and facilitator resources
Use learner data, feedback, automation, and responsible AI-enabled analysis to identify and implement improvements in training effectiveness
Serve as a trusted technical resource for learners and cross-functional stakeholders
Support the expansion and standardization of Digital Risk Protection enablement across regions and delivery channels
Belong — Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.
Be Rewarded — Benefits That Help You Grow, Thrive, Belong
Comprehensive health coverage, generous PTO, and flexible work options
Learning opportunities, career-mobility programs, and leadership workshops
Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
Modern offices with EV charging, healthy snacks, and culture celebrations
Charitable Giving Program supported by Company Match
Ready to Be the Difference?
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

Work arrangement
Yes