Manager, Recruiting Operations and Planning

This is a Fully Remote Job
About Our Client:
The organization operates within the global hospitality industry, focusing on addressing challenges related to recruitment, onboarding, and human resources operations. It manages large-scale recruitment processes, supporting thousands of candidates through onboarding while striving to optimize operational efficiency and enhance the candidate experience.
About the Opportunity:
The MANAGER, RECRUITING OPERATIONS AND PLANNING leads a centralized team responsible for onboarding and analytics within the Recruitment Operations Center. This role drives improvements in recruitment and onboarding processes through data-driven insights, operational leadership, and stakeholder collaboration, directly impacting the efficiency and quality of candidate management and organizational staffing strategies.
Responsibilities:
Lead and develop a team managing candidate onboarding operations and recruitment analytics.
Oversee daily operations supporting 12,000 to 16,000 candidates during onboarding.
Drive continuous improvement using data-informed decision-making.
Utilize business intelligence tools to identify trends and optimize operations.
Foster a high-performing, engaged, and coached team culture.
Partner cross-functionally to resolve onboarding challenges and improve service.
Develop and present data-driven insights supporting workforce planning.
Evaluate and enhance onboarding workflows for efficiency and compliance.
Create and maintain operational and performance reporting and dashboards.
Conduct root-cause analysis to identify process improvement opportunities.
Establish data governance and reporting standards.
Translate business requirements into scalable reporting solutions.
Requirements:
Minimum five years of professional experience.
At least two years of people leadership experience in recruiting or HR operations.
Two years experience developing reports and actionable business insights.
Proficiency with reporting and analytics tools such as OTBI, Power BI, Tableau, or SQL.
Strong knowledge of operational KPIs, service-level agreements, and workforce planning.
Proven track record in process improvement and operational efficiency.
Advanced Excel skills including data analysis and complex formulas.
Preferred Qualifications:
Bachelor's degree.
Experience in hospitality, recruiting, onboarding, or service-oriented HR operations.
Experience supporting large operational teams with reporting and process optimization.
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Benefits & Perks:
Paid parental leave for eligible team members, including partners and adoptive parents.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes