Live opening · Posted 3 days ago
The key details from the original listing.
Description supplied by the original job listing.
Exp Must 8++ Location Pan India
Job Requirements*
Skilled L2 engineer to support and administer Microsoft 365 services in a hybrid environment, ensuring service availability and adherence to SLAs
3–6 years of relevant experience in Microsoft 365 support and administration
Experience supporting enterprise hybrid Exchange environments
Hands-on with Microsoft 365, Exchange Online & Exchange Server (Hybrid), Microsoft Teams, and SharePoint Online administration
Working knowledge of Entra ID (Azure AD), Azure AD Connect, Active Directory, and Windows Server
PowerShell scripting for administration and automation
Sound understanding of DNS, SMTP, mail flow, and authentication
Familiarity with ITIL-based Incident, Problem, and Change Management
Key Responsibilities*
Administer and support Microsoft 365, Exchange Online, and Exchange On-Premises (Hybrid) environments
Manage mailboxes, distribution groups, mail flow, transport rules, and Exchange migrations
Administer Microsoft Teams, including Teams, Channels, Meeting Policies, Calling, and collaboration features
Manage SharePoint Online sites, permissions, document libraries, and user access
Support Entra ID (Azure AD), Azure AD Connect, MFA, and Conditional Access
Troubleshoot incidents, perform root cause analysis, and implement service improvements
Develop and maintain technical documentation and operational runbooks
Collaborate with infrastructure, security, and cloud teams to resolve complex issues
Job Qualifications & Skills
Details / Example Content
Domain
Energy, Oil & Gas
Specifically operates in natural gas exploration, production, and electricity generation
Messaging & Collaboration: Microsoft 365, Exchange Online / On-Premises (Hybrid), Microsoft Teams, SharePoint Online.
Identity & IT Operations: Entra ID (Azure AD), Active Directory, incident and problem management, SLA-driven support.
Soft Skills
- Excellent communication
- Team collaboration
- Documentation and knowledge sharing
Education Requirements
Bachelor's/master’s in computer science or equivalent (can be marked optional or flexible)
Certifications
Relevant Microsoft certifications (Microsoft 365, Exchange, Teams, Azure AD) preferred
Work arrangement
No
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