Senior Manager, Retailer Vertical

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.
In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.
Responsibilities:
Business Development
Identify areas of business opportunity and growth for the business unit
Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
Contribute to new business initiatives and participate in the development and launch of new services
Financial Management
Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines
Client Servicing
Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division
Client & Peer Management
Contribute and support a strong team environment focused on exceeding internal and external client requirements
Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success
A little bit about you:
Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people person, who is passionate about developing and growing connections with internal & external stakeholders with a track record of building morale and high engagement among their team members and customers. A team player, who has the ability to collaborate with peers, and contribute to the management team of NIQ
Bachelors Degree
At least 5 years experience in FMCG, Tech, solution sales, SaaS sales, market research or modern trade retail or marketing consulting firm
Expert knowledge of statistics, multivariate analysis and understand on retail dynamics and eye for future trends
Ability to manage and develop people and leadership with P&L responsibility
Detail-oriented team player with good problem-solving and project management
Passionate about client development
Very good influencing and persuading skills
Excellent written and verbal communication; English proficiency is a must
Ability to communicate in local language is preferred
Highly competent in MS Excel & PowerPoint and/ or Google Spreadsheet & Slides

Employment type
Full-time

Work arrangement
Hybrid