Senior Project Coordinator

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
When you’re part of the team at Thermo Fisher, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Position Summary: To assist the Lilly Admin’s functional areas and maintain close communication with ELECTS team to manage the dedicated studies in accordance to cGMP standard and Eli Lilly’s requirements.
Responsibilities:
Perform all processes in accordance to established client specified standard operating procedures and cGMP standards.
Ensure that relevant paperwork is filed in accordance with regulatory and client’s requirements.
Co-ordination and communication of all relevant activities, both internal and external to ensure all aspect of services are in accordance with client’s requirements.
Timely provision of reports, monthly matrix, and other information to clients as required
Participate in client meetings, teleconferences where appropriate
To ensure that all shipment orders are processed in time and the necessary paperwork / checklist are prepared in accordance to established procedures
Ensure that all queries / requests from clients and investigator sites are responded correctly and in timely manner
Ensure that all issues with systems, order files, timeline and any other project related issues are feedback to ELECTS immediately when detected
Assist in any other functional units as required by the Management
Incoming and outgoing shipment updates, forecasts and backlog reports
Assist in timely billing / invoicing activities on monthly basis
Ensure that all shipping orders are processed and released according to contractual and country requirements
Ensure that all necessary study documentation is received prior to the release of shipment to study sites
Prepare relevant documents, notifications according to country requirements and client instructions, and update systems appropriately and correctly.
Follow up on delivery; obtain proof of delivery from courier company and obtain acknowledgement of receipt from the shipment recipient, and file according to the established procedures
Forward temperature data to the relevant party for evaluation in case of temperature excursion; follow up on the status and send notification to affected site on the “Fit For Use” status
Prepare paperwork for labelling/re-stickering and ensure that the job completed within the required timeline
Co-ordination of shipment returns request in accordance with project requirements
Requirements:
Degree or diploma in scientific or health discipline, logistics, business studies or related.
Minimum 2 years of relevant experience.
Experience in Project Management, customer service, logistics and warehousing
Excellent interpersonal skills with pleasant personality
Leadership skill, computer literate, good written and verbal skills
Possess good knowledge and experience in Microsoft and other operating systems (i.e Oracle/SAP/CT-WIN/Korber One)
Knowledge of customer service in warehousing and logistics work practices from the Pharmaceutical industry an advantage