Senior Data Operations Analyst

About the job
Senior Data Operations Analyst (Reports to: Asst. Manager / Operations Manager) is an Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables. Delivers databases and output based on client specifications on time and at expected quality as well as engaging with stakeholders
Responsibilities
Responsible for the timely provision of data with the highest quality according to the agreed service level and requirements
Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
Understanding the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team.
Qualifications
Minimum experience of 1.5 - 2 years and above in operations
Excellent organization skills, aptitude to work in team and meet deadlines
A high degree of accuracy, proactivity and attention to detail
Good analytics skills and aptitude for data and operational processes
Project management aptitude (critical path, task sequencing, problem solving, etc.)
Common business language knowledge (English): speaking and writing with fluency
Bachlor's or Master's in STEM background Required ( Stats / Math/ Data SCience )

Employment type
Full-time

Work arrangement
No