Master Data Specialist

We are seeking a skilled MDM Functional Expert with deep experience in MDM assessment, Process designing, operating mode design, and supporting enterprise-wide master data solutions. The ideal candidate will possess strong functional knowledge of master data domains along with deep expertise in MDM solutions like SAP.
This role requires close collaboration with business stakeholders, data governance teams, and technical architects to deliver high-quality, scalable master data solutions.
Notice Period - Immediate to 60 days
Location - PAN India (Genpact)
Key Responsibilities:
MDM Functional Consultant
Process Assessment & Current-State Analysis
Lead discovery sessions with business and IT stakeholders to understand existing master data processes across domains (Customer, Product).
Map end-to-end data flows including creation, validation, enrichment, approval, distribution, and archival.
Identify process inefficiencies, duplication, manual workarounds, and data quality gaps.
Assess current data governance maturity, including roles, policies, and stewardship practices.
Evaluate supporting systems (ERP, CRM, legacy tools) and integration points impacting master data.
Perform data quality assessment using profiling metrics (completeness, consistency, accuracy, timeliness).
Document as-is process maps, pain points, and risk areas.
Target Process Design (To-Be State)
Design standardized, scalable master data lifecycle processes aligned with business objectives.
Define workflows for:
Data creation & onboarding
Validation & approval
De-duplication & matching
Data retirement
Introduce automation opportunities (workflow tools, rules engines, validations).
Align processes with MDM platform capabilities (e.g., governance workflows, golden record management).
Ensure compliance with regulatory and audit requirements.
Establish KPIs and SLAs for process performance and data quality.
Operating Model Design
Define the MDM operating model (centralized, decentralized, or hybrid/federated).
Establish roles & responsibilities, including:
Data Owners
Data Stewards
Data Custodians
Governance Council
Design governance structures:
Decision-making frameworks
Escalation paths
Data standards and policies
Define interaction model between business units and IT.
Create RACI matrices for key master data processes.
Define service model (shared services, CoE – Center of Excellence).
Transformation Roadmap Development
Develop a phased roadmap for MDM implementation and process transformation.
Prioritize initiatives based on:
Business value
Complexity
Risk
Define key milestones:
Foundation (governance setup, data standards)
Pilot domain rollout
Scale across domains/geographies
Identify dependencies (systems, integrations, organizational readiness).
Define quick wins vs. long-term strategic initiatives.
Qualifications we seek in you!
Minimum Qualifications
Any Graduate / Bachelor’s degree
Great at communication, collaboration (verbal and written)
Preferred Qualifications/ Skills
Technical Skills
Experience in MDG domains:
MDG-BP (Business Partner)
SAP-MM (Material)
Collibra
Agentic framework
Functional Skills
Strong understanding of:
Business Partner, Customer, and Material master data
Data governance processes
Data quality management
Knowledge of end-to-end business processes (P2P, O2C, R2R).
Soft Skills
Excellent communication and stakeholder management skills.
Ability to lead workshops and manage cross-functional teams.
Strong analytical and problem-solving skills.

Work arrangement
Hybrid