Sales Marketing Operations Manager

Job Title: Sales Marketing Operations ManagerLocation: Remote, Pan IndiaEmployment Type: Full-time, PermanentExperience: 3 to 5 yearsShift: 5:00 PM to 2:00 AM IST (7:30 AM to 4:30 PM EST)Openings: 1
This role is:
An extension of the GTM teams, embedded in how they work day to dayA builder who instruments the funnel, spots what is and isn't working, and acts on itThe owner of the GTM tech stack and the systems of record beneath itCommercially minded: every build is judged by whether it moves a metricAI-native: automation and AI are default tools, not afterthoughts
This role is not:
A data-entry or data-cleanup functionA pure reporting or dashboard-maintenance functionA ticket-taking admin who waits for requirementsA strategist who hands specs to someone else to build
Key Responsibilities
GTM instrumentation and improvement
Continuously review what is working and what is not across the funnel, alongside sales, marketing and CSInstrument the GTM motion end to end so every stage is measurable and every metric is trustworthyIdentify the levers that move pipeline and conversion, then build the automation and process changes that pull themDesign and run experiments on outreach, routing, enrichment and qualification, and measure impact on pipeline velocity, not activityTurn signals (intent, engagement, behavior) into action inside the GTM stack
Systems ownership and governance
Own Salesforce and HubSpot as systems of record: field architecture, validation rules, flows, routing logic and permissionsOwn the wider GTM stack, including enrichment, sequencing, routing, intent and reporting toolsMaintain data integrity, deduplication and governance so teams can trust their metricsBuild and maintain enrichment workflows that give reps context and coverage before they engage
Pipeline and revenue intelligence
Build the reporting and analysis that shows leadership what is actually moving the numberSurface funnel leaks, stalled pipeline and attribution gaps, and drive the fixesSupport forecasting hygiene and pipeline governance across GTM teams
Cross-functional enablement
Partner directly with sales, marketing and CS to improve how each team generates and converts pipelineDrive adoption of what you build through utility, not mandateCoordinate with the RevOps function on shared systems and standards
Qualifications
3 to 5 years in Revenue Operations, Sales Operations or a closely related builder role at a B2B SaaS companyDemonstrated ownership of GTM systems, not just usage of themA track record of work that moved a pipeline or conversion metric, with the ability to explain howHands-on Salesforce skills: able to independently build flows, validation rules, routing logic and field architecture without a separate adminHubSpot fluency, including workflows and the marketing-to-sales handoffWorking knowledge of the GTM stack: enrichment (e.g., Apollo, ZoomInfo, Clay, SalesIntel, Lusha), sequencing, routing and intent toolsComfort with data: SQL or equivalent, and the ability to turn messy data into a trustworthy metricAI-native: uses AI tools in production to build, automate and accelerate, and can judge when AI is the right tool versus a simple flow or formulaClear, concise communication, able to work in real time with US-based GTM teamsAn ownership mindset: proactive, accountable and comfortable driving change without waiting for instruction
Good to Have
Experience building signal-to-action pipelines (intent or behavior triggering automated GTM motion)Forecasting, revenue intelligence or executive reporting experienceCS or post-sales operations exposure (renewals, health scoring, expansion)Experience as the first or sole GTM engineering or RevOps hire on a team
Reporting: Revenue Ops Lead, or as assigned by management
What We OfferHolidays and paid leavesBonuses and incentivesMedical insuranceCompany-sponsored training and development programsGrowth opportunities in a fast-paced technology environment

Work arrangement
Yes