Quote to Cash Professional

Introduction
At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.
Your Role And Responsibilities
As a Quote to Cash Professional, you will utilize Quote to Cash (Q2C) process knowledge to perform supply and demand management transactions across the extended enterprise. You will play a key role in promoting client satisfaction and sales productivity through accurate handling of processing and transaction requirements.
Your Primary Responsibilities Will Include
Execute Fulfillment Processes: Perform defined fulfillment processes in line with business controls to meet business objectives, ensuring seamless order to cash integration.
Manage Transactions: Accurately handle processing and transaction requirements, including quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
Maintain Customer Records: Update and maintain customer master records to ensure accurate and up-to-date information.
Support Client Satisfaction: Promote client satisfaction and sales productivity through timely and accurate transaction processing.
Process Orders: Execute order to cash transactions, ensuring compliance with business controls and objectives.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
Q2C Process Knowledge: Exposure to Quote to Cash (Q2C) process, including supply and demand management transactions across the extended enterprise.
Transaction Management: Experience working with transaction requirements, including quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
Fulfillment Processes: Exposure to defined fulfillment processes, including business controls and order to cash integration.
Customer Record Management: Experience working with customer master records, ensuring accurate and up-to-date information.
Transaction Processing: Exposure to accurately handling processing and transaction requirements to promote client satisfaction and sales productivity.
Preferred Technical And Professional Experience
Basic Contract Knowledge: Exposure to basic contract/agreement preparation, including understanding of contract terms and conditions.
Order to Cash Integration: Experience working with order to cash integration, ensuring seamless transactions across the extended enterprise.
Customer Master Record Maintenance: Exposure to updating and maintaining customer master records to ensure accurate and up-to-date information.

Work arrangement
Yes