Forward Deployed Engineer

Company Description HighRadius provides a single Agentic AI platform that serves the Office of the CFO, integrating over 190+ specialized agents to streamline core finance operations. The platform supports end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius delivers measurable operational KPI improvements by linking them to specific agents. The company drives value creation for more than 1,300 enterprises worldwide, including brands such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, and Lufthansa, and is consistently recognized as a market leader by Gartner, IDC, and Forrester.
Role Description This is a full-time, on-site Forward Deployed Engineer role based in Hyderabad. The Forward Deployed Engineer works closely with customer stakeholders to understand business requirements and translate them into scalable technical solutions on the HighRadius platform. Day-to-day responsibilities include configuring and extending platform components, and troubleshooting technical issues in production and implementation environments. The role also involves collaborating with product, solution consulting, and Sales teams, contributing to technical documentation, and ensuring smooth development and adoption of new features. The position requires a hands-on approach, frequent problem-solving, and direct participation in customer projects from design through go-live.
The Forward Deployed Engineer (FDE) for Autonomous AI is a strategic hybrid of technical architect, advisor, and hands-on consultant.The Forward Deployed Engineer (FDE) sits at the intersection of sales and technology, owning the front-end of the revenue cycle for HighRadius's Autonomous AI platform. You will partner directly with Account Executives to drive and close enterprise deals — leading discovery, crafting compelling solution narratives, and delivering value-based demonstrations that convert prospects into customers. As the primary technical sales authority in the room, you will build executive-level credibility with CFOs and finance leaders, architecting tailored solutions that map directly to measurable ROI and business outcomes. This is a quota-influencing role where your ability to translate complex AI capabilities into clear business value will be critical.
Core ResponsibilitiesLead technical discussions with potential clients, helping them move from simple automation to advanced AI that helps them make better decisions and scale their operations.Design tailored solutions that map autonomous agent capabilities to specific customer ROI drivers, such as DSO reduction and working capital optimization.Create custom technical solutions that help customers reach their financial goals, like improving cash flow or reducing late payments.Build clear business cases and financial models that demonstrate actual financial gains and productivity improvement using our solution.Act as a subject matter expert, translating field-level AI challenges into strategic influence over the HighRadius agentic platform roadmap.Sales and Deal StrategyOwn the end-to-end deal lifecycle by developing comprehensive opportunity plans with Account Executives and driving rigorous execution to exceed sales targets.Partner with Marketing to refine value propositions and lead-generation messaging, ensuring alignment with customer automation needs and the competitive landscape.Develop and present sophisticated cost-benefit ROI models and conduct technical maturity assessments to define long-term account strategies and product roadmaps.Collaborate cross-functionally with Product, Engineering, and Customer Success teams to ensure seamless solution delivery and sustained customer satisfaction.AI Innovation & Field ValidationWork directly with key customers to demonstrate existing and new AI features, with custom workflows leveraging real-time client data.Drive structured feedback loops to Engineering and Product teams to harden the agentic platform based on field-validated insights.Key QualificationsMinimum of 2+ years of relevant experience in Technical Sales, Solution Selling, or Consulting within a quota-bearing environment; experience selling to the Office of the CFO is highly preferred.Proven track record in Enterprise SaaS and a deep aptitude for technical business conversations with both IT and finance stakeholders.Advanced communication and interpersonal skills, with the ability to simplify complex AI concepts for executive audiences and provide technical specifications to Engineering.Demonstrated high agency and the ability to operate autonomously in high-stakes, ambiguous environments.Adequate technical knowledge of AI and Large Language Models (LLMs).Strong domain expertise in Finance (CFO office), with a solid understanding of ERP systems and Order-to-Cash processes added advantageExperience in technical consulting or pre-sales, with a knack for building ROI models.MBA preferred; Bachelor's degree with significant relevant work experience (2+ years) will be considered. Knowledge of Accounts Receivable and Order-to-Cash processes is a distinct advantage.

Skills
Golang

Experience
2+ yrs

Work arrangement
No