General Store Manager

YOUR ROLE
As the General Store Manager, you OWN your store! You strive to exceed sales goals while delivering an exceptional customer experience and overseeing all aspects of store operations. You are passionate about developing a strong team to drive sales and deliver best-in-class customer service. “Operational Excellence” is your middle name, and your store always exemplifies Vera Bradley’s brand standards. Above all, you are a brand ambassador, consistently modeling and upholding Vera Bradley’s core values. You are committed to making the world a brighter place through every touchpoint!
YOUR RESPONSIBILITIES
You have a passion for driving sales: You lead by example with an exceptional sales ability and a strong presence on the sales floor, setting the pace for your team! You have strong business acumen. You analyze reporting and daily sales trends to make the business decisions necessary to achieve your store’s financial goals. You implement plans to meet your store’s KPI goals.
You're a people leader: You're passionate about recruiting, hiring and retaining a high-performing team. You’re invested in your team’s development and take pride in helping associates grow through training, performance feedback, individual development plans and annual performance reviews.
You believe in teamwork: You consistently provide ongoing performance feedback through real-time coaching. You make consistently connecting with your team a priority and drive associate engagement by celebrating your team's progress and performance!
Brand standards are your best friend: You uphold Vera Bradley’s brand standards through exceptional visual merchandising. You communicate the brand’s aesthetic, philosophy and lifestyle to associates and customers. You provide a clean, organized and inviting environment for all!
You’ve got integrity! You do the right thing, always uphold Vera Bradley’s core values and adhere to company policies and procedures.
YOU’D BE GREAT FOR THIS ROLE IF…
You have 2+ years of prior retail management experience or proven Vera Bradley management ability.
You’re available to work evenings, weekends, and holidays to support store opening, closing and peak business needs.
You’re at least 18 years of age.
You’re a high school graduate (or equivalent), or ideally have a bachelor's degree in business, marketing or a related field.
ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop Vera Bradley loyalty by creating an outstanding experience for both associates and customers
Hire, train, motivate and retain a team of qualified associates that communicate and represent the Vera Bradley philosophy
Responsible for the maintenance of the payroll budget and manage controllable expenses to maximize profitability
Lead the team with exceptional sales and strong presence while on the floor and communicating the Vera Bradley brand aesthetic, philosophy and lifestyle to the sales associates and customers
Act as a liaison to home office in determining policies and procedures specific to outlet stores
Uphold the Vera Bradley brand standards through exceptional visual merchandising
Oversee daily, weekly, monthly processes to ensure operational integrity
Monitor onsite and offsite inventory to achieve ideal balance of top selling items in physical store location to maximize sales opportunity
Provide a clean, organized and inviting environment for both customers and associates
Manage all human resource related tasks including recruiting, onboarding and I-9 compliance, performance management, payroll and scheduling, health and safety, and store security
Maintain a leadership role in the community
EDUCATION AND/OR EXPERIENCE
High School Graduate or equivalent required
Bachelor’s degree in Marketing, Business, Retail Management or related field preferred
Prior retail experience strongly preferred
2+ years management experience required; or proven Vera Bradley management ability required
Experience in specialty retail or outlet stores strongly preferred
Experience with retail POS system a plus
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Polite and professional
Exceptional sales skills
Ability to lead, motivate and promote a team environment
Detail oriented with strong organizational skills
Strong PC skills utilizing Microsoft Office software
Excellent interpersonal, written and verbal communication skills
Proactive, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment
Available to work a flexible schedule, including nights and weekends
Strong team player
ENVIRONMENT & PHYSICAL DEMANDS
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Constant walking and standing; frequent bending, stooping and reaching
Strong sensory skills such as good eyesight, good hearing, and dexterity
Valid driver’s license with good motor vehicle record, must be 21 years of age (only applies to locations with company-owned vehicles)
Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs
Occasional overnight travel as required for company business
We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future.
Health Benefits
Vera Bradley offers a variety of medical, dental and vision programs to meet your family’s health care needs.
Medical plan options including both a HDHP/HSA plan and a PPO plan
Dental
Vision
Flexible spending accounts
Survivor Benefits
Life insurance provides peace of mind for your family should the unexpected happen.
Employer provided 2X your salary in life insurance
Accidental Death and Disability insurance
Voluntary life insurance for you, your spouse and your children
Income Protection
If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you.
Short-term disability
Long-term disability
Retirement Plan
The Vera Bradley 401k plan helps you accumulate savings for retirement
401k with generous company match, immediate vesting (age and service requirement)
Strong line up of professionally managed funds
Safe-harbor plan design
Paid Time Off
Enjoy generous time off programs.
Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
9 paid holidays a year
Paid bereavement leave
Give Back Opportunities
Vera Bradley offers the opportunity to serve your community.
Voluntary Time Off
Holistic Wellness
Access to a variety of financial, physical, and mental wellness experts
Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
Opportunities for leadership development, skill development and career advancement
Product Discount
Generous employee discount on Vera Bradley products
Ancillary Benefits and Programs
Bonus opportunity, identity protection,