Marketing Campaign Manager - Business Banking

Join a dynamic team bringing campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.
As a Marketing Campaign Manager-Business Banking at JPMorganChase within Consumer & Community Banking, you will execute and optimize geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs. You will coordinate localized creative, offers, disclosures, and messaging by geography/segment/branch footprint while partnering with stakeholders on targeting, measurement, and reporting. You will maintain a strong controls environment and QA rigor to ensure accurate, compliant, high-quality execution and a seamless end-to-end customer experience.
Job responsibilities
Execute geo-targeted acquisition and awareness campaigns across multiple channels to drive measurable business outcomes
Coordinate localized campaign components, including creative, messaging, offers, and required customer communications by geography, segment, and branch footprint
Partner with cross-functional stakeholders to define campaign objectives, targeting approaches, and success metrics
Optimize campaign performance through structured testing, learning, and iteration across channels and markets
Maintain detailed execution plans, timelines, and dependencies to ensure on-time, high-quality delivery
Apply rigorous quality assurance checks to confirm accuracy of targeting, content, and campaign setup prior to launch
Monitor in-flight execution and promptly resolve issues to protect customer experience and campaign performance
Support measurement and reporting by consolidating results and translating insights into actionable recommendations
Uphold a strong controls mindset by documenting processes, approvals, and evidence of quality checks
Required qualifications, capabilities, and skills:
Experience executing and optimizing marketing campaigns across digital and offline channels (for example, email, print, and in-market programs)
Demonstrated ability to manage multiple deliverables and timelines with strong attention to detail and follow-through
Experience coordinating creative and messaging updates across stakeholders, including reviewing versions and aligning to launch readiness
Proficiency with campaign measurement fundamentals, including defining metrics, interpreting results, and communicating insights
Strong quality assurance and risk awareness skills, including the ability to identify issues before launch and drive timely remediation
Strong written and verbal communication skills, with the ability to collaborate effectively across marketing, analytics, and partner teams
Demonstrated problem-solving skills and the ability to operate effectively in a fast-paced, changing environment
Ability to organize work using clear plans, checklists, and documentation that supports consistent execution
Preferred qualifications, capabilities, and skills:
Experience with geo-targeting approaches and localized marketing strategies across multiple markets
Experience supporting customer acquisition campaigns and offer-driven marketing programs; familiarity with campaign testing methodologies (for example, A/B testing) and applying learnings to improve performance
Experience working in a regulated industry with disciplined review, approval, and documentation practices
Experience partnering with analytics or measurement teams to improve segmentation, targeting, and performance reporting