Regional Director Northeast

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.
At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives.
The Region Director (RD) is a senior commercial leadership role with full accountability for scaling performance, talent, and operating discipline across a growing, multi-state region. This role requires a leader with deep oncology diagnostics experience, proven success leading teams through expansion and change, and the ability to drive adoption across multidisciplinary oncology care teams, including Otolaryngology (Head & Neck Surgeons), Medical Oncology, Radiation Oncology, and Colorectal Surgeons.
Region Directors are expected to operate as enterprise leaders, owning results, developing people, enforcing standards, and serving as a direct extension of the national commercial strategy.
Job Responsibilities
Reporting to the SVP, Commercial Operations, the Region Director will lead and support the Commercial organization by driving regional performance, developing talent, and ensuring disciplined execution across a growing, multi-state territory.
Regional Sales Leadership & Scale Execution
Own regional performance and accountability across a growing sales organization
Translate national strategy into clear regional priorities, execution plans, and expectations
Drive disciplined execution through regular performance reviews, pipeline inspection, and forecast rigor
Ensure consistent adoption of selling best practices across both legacy and newly onboarded representatives
Multidisciplinary Oncology & Diagnostic Leadership
Lead teams selling a complex oncology diagnostic into Otolaryngologists (Head & Neck Surgeons), Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons across academic and community settings
Set the standard for sales excellence by modeling strong selling skills, deep clinical acumen, and effective engagement with KOLs and multidisciplinary HCP stakeholders; serve as a visible example of what “good” and “excellent” look like in the field
Demonstrate expert-level understanding of the oncology macroenvironment, including tumor boards, multidisciplinary care teams, referral pathways, and institutional decision-making dynamics
Coach and enable sales representatives on navigating tumor boards, care pathways, and multidisciplinary clinical conversations with confidence and credibility
Leverage advanced sales analytics and CRM platforms (e.g., SFDC, Tableau) to
partner with the sales team in identifying major and incremental growth opportunities within accounts and Centers of Excellence
Ensure strong clinical fluency and compliant positioning of NavDx®, aligning messaging with evolving standards of care and cross-functional stakeholder needs
Field Coaching & Performance Management
Spend meaningful time in the field coaching through live customer interactions
Deliver timely written field summaries following field visits to reinforce expectations, strengths, gaps, and action plans
Set clear performance standards and address underperformance decisively and constructively
Develop and execute Individual Development Plans (IDPs) aligned to both near-term results and long-term growth
Talent Development & Organizational Leadership
Identify, develop, and retain top talent as the organization scales
Play an active role in hiring, onboarding, and ramping up new sales representatives
Build bench strength and succession plans for future leadership roles
Partner with Sales Training to reinforce onboarding, advanced training, and ongoing skill development
Cross-Functional & Enterprise Leadership
Partner closely with Commercial Operations, Sales Training, Marketing, Medical Affairs, Market Access, Business Operations, and Human Resources
Provide structured, data-driven feedback from the field to inform strategy, prioritization, and resource allocation
Represent regional insights and performance in leadership forums with clarity and credibility
Operational Excellence & Discipline
Ensure best-in-class CRM (Salesforce) usage, call documentation, and pipeline hygiene
Drive forecast accuracy and proactive risk identification