Live opening · Posted 2 days ago
At a glance
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About the role
Description supplied by the original job listing.
Are you passionate about transforming challenges into opportunities? As a Lead Residential Retention Representative at Spectrum, you will play a pivotal role in safeguarding our customer base and driving revenue growth. Your expertise in customer service will empower you to retain and upsell services like TV, internet and phone, while supporting your team and resolving escalated issues. By balancing customer satisfaction with strategic retention goals, you will make a significant impact on our success. Join us to enhance customer loyalty and contribute to a thriving, dynamic organization.
Employment type
Full Time
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