Housekeeping Supervisor

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just supervising daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
We are also looking for the following experience, skills, and abilities:
At least 1 year of previous experience in a similar role, ideally in a unionized environment
Strong organizational and communication skills
Keen attention to detail and ability to analyze information
Ability to develop relationship-building skills and collaborate with multiple departments
Demonstrated ability to deliver exceptional guest service
Proficient ability with computers and MS Office
ACCESSIBILITY
Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Applicant_Accommodations@hilton.com or call 1-844‑398‑0378.
Here's what you'll do during a typical day:
Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
Delight our guests: Address special guest needs in a timely, friendly, and professional manner

Work arrangement
No