Spa Therapist

🌿 Spa Therapist – 5-Star Luxury Hotel
Join the team at Gilpin Hotel & Lake House, where luxury, wellbeing, and personalised guest experiences come together in the heart of the Lake District. We're looking for a passionate and professional Spa Therapist to join our talented team, delivering exceptional treatments across our unique spa spaces. You'll create memorable wellness experiences with warmth, confidence, and expertise, helping guests relax, recharge, and reconnect in one of the UK's most distinctive luxury hospitality settings.
Salary: £12.80 - £13.80 per hour (equating to £26,624 - £28,704 per annum)
Gratuities: £234 to £526 per month average
About being a Spa Therapist at Gilpin Hotel & Lake House
Set within the heart of the Lake District National Park, Gilpin Hotel & Lake House is part of Relais & Châteaux and Pride of Britain Hotels, celebrated for exceptional hospitality, refined experiences, and warm, personalised service.
Our spa offering is designed around tranquillity, wellbeing, and deeply individual guest experiences. Treatments take place across our Spa Space, Jetty Spa, private spa lodges, and spa suites, providing guests with restorative escapes in luxurious surroundings that blend contemporary comfort with the natural beauty of the Lakes.
We're seeking a skilled, caring, and guest-focused Spa Therapist to join our wellness team. In this role, you'll deliver a range of luxury treatments with confidence and professionalism, ensuring every guest receives exceptional care from arrival to departure. You'll play an important role in maintaining the calming atmosphere and high standards that define the Gilpin spa experience.
💆 Your Role as Spa Therapist:
Delivers a range of luxury treatments, including massages, facials, and body therapies, to an exceptional standard.
Creates personalised experiences that make every guest feel welcomed, cared for, and valued.
Provides expert product recommendations and wellness advice tailored to individual guest needs.
Maintains the highest standards of cleanliness, presentation, safety, and hygiene across treatment areas.
Supports the smooth day-to-day operation of the spa, contributing to an exceptional guest journey.
Works collaboratively with the wider spa and hotel teams to ensure seamless service delivery.
Continually develops knowledge of treatments, wellness trends, and product innovations to enhance the guest experience.
🎓 What You Bring:
Recognised beauty, spa, or massage therapy qualifications (NVQ Level 3 or equivalent).
ESPA training or experience delivering ESPA treatments, protocols, and product recommendations.
Previous experience within luxury hospitality, spa, or wellness environments.
Strong communication skills with a calm, professional, and caring approach.
Excellent organisation and time management skills.
Impeccable standards of cleanliness, presentation, and guest care.
A genuine passion for wellbeing and creating memorable guest experiences.

Employment type
Full-time

Work arrangement
No