Business Operations Partner

The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative oversight across finance and HR processes. This role requires a highly organized, proactive individual who can manage multiple priorities, communicate effectively, and contribute to the smooth day-to-day operations of the business.
As the Business Operations Partner you will be involved in:
Executive & Team Support
Provide administrative support to senior leadership, including calendar management, meeting coordination (booking meeting rooms, ordering lunch and supplies), and travel arrangements (concur)
Expense management – uploading expenses to D365
Prepare meeting agendas, presentations, and follow-up materials
Track action items and support execution of strategic priorities
Act as a central point of coordination across internal and external stakeholders
D365 Administration & Support
Provide support to Project Managers, Directors, and Associate Directors with the setup and administration of projects within D365.
Create and manage Purchase Orders (POs) in accordance with company processes and approvals.
Process credit notes and support related financial documentation.
Serve as a point of contact for D365-related inquiries, providing guidance and troubleshooting support to team members.
Assist users in navigating D365 features and promoting best practices for system utilization.
Missing Timesheet and Utilization reporting
Finance & Invoicing – occasionally, most Directors are invoicing now
Prepare and issue client invoices in a timely and accurate manner
HR & People Operations
Assist with onboarding and offboarding processes, including documentation and coordination (Capex, New Joiner, Leavers)
Coordinate internal communications, team meetings, and engagement initiatives
Operations & General Administration
Improve and maintain internal processes, tools, and documentation
Support ad hoc projects and operational initiatives as needed
Event management support
5–10 years of experience in an administrative, operations, or coordination role
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint)
Experience with invoicing, CRM, or project management tools is an asset
Ability to manage multiple priorities and work independently in a fast-paced environment
High level of professionalism, discretion, and reliability
Attributes for Success
Proactive and resourceful with a “get it done” mindset
Strong sense of ownership and accountability
Collaborative and adaptable team player
Comfortable working across different functions (executive, finance, HR, marketing)

Employment type
Full-time

Work arrangement
No