Candidate Engagement Associate

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Job Title: Candidate Engagement Associate
Monthly Pay: PHP 20,440 - 34,000 per month
Summary:
You speak with candidates in a friendly way and send clear messages that explain their next step. Assigned candidate lists bring you people who need an introduction, a reminder, or help arranging an interview. You check interest, ask basic questions, and maintain contact as each person moves through the process. Your goal is to keep candidates informed and help recruiters receive complete notes before interviews. A recruiting team lead sets your priorities and supports you with questions beyond the approved guidance. You will work from home in a fully remote role centered on candidate calls and follow-up messages. The role pays a monthly base salary plus bonus opportunities.
Job Responsibilities:
• Review assigned candidate lists in an applicant tracking system such as Workable, which stores applications, notes, and progress. Plan callbacks first.
• Call candidates through a business phone system such as JustCall, which connects calls. Introduce yourself and explain your reason for calling.
• Share the role's main points using approved notes. Check interest and ask basic fit questions without rushing the conversation.
• Ask when candidates can attend an interview and note their answers. Read important details back to check your understanding.
• Keep regular contact at every stage. Return requested calls, follow up on unfinished steps, and explain what happens next.
• Book recruiter interviews using a scheduling and calendar tool such as Google Calendar, which shows available interview spaces.
• Send short reminders and confirm interview details. Contact candidates after missed interviews and help arrange another suitable time.
• Answer simple questions using approved information. Send questions outside that guidance to the recruiting team lead for a clear response.
• Record each call, answer, message, and next action in the candidate's record. Share useful notes with recruiters before interviews.
• Mark wrong numbers, duplicate entries, and withdrawals. Share daily call counts and booked interviews with the recruiting team.
• Quality is judged through accurate notes, polite calls, timely follow-up, and steady daily call activity. Check your work before closing tasks.
Qualifications:
• Professional spoken and written English, because calls are generally with candidates and teams in the United States.
• A computer, a mobile phone, a stable internet connection, and reliable electricity.
• No recruiting experience is required. Phone support, customer service, or interview scheduling experience is preferred.
• A calm, friendly phone voice and the ability to explain a next step using short, clear sentences.
• Comfort learning the named applicant tracking, business phone, and calendar tools through guided practice.
• Basic understanding of candidate engagement, including reminders, callbacks, and keeping people informed as their next steps change.
• Care when entering call notes, checking interview dates, and updating candidate progress after each conversation.
• Respect for candidate privacy and readiness to follow team guidance when viewing or sharing candidate information.
• Ability to listen without interrupting, check unclear answers, and write messages that match the approved information.
Perks & Benefits:
• A fully remote role where you work from home and support candidates through calls and messages.
• Structured onboarding and guided training on Workable, JustCall, and Google Calendar, with practice for common candidate conversations.
• Regular check-ins with the team lead to review questions, discuss call feedback, and clarify your next tasks.
• Access to growth opportunities within the team as you build confidence with candidate support and interview coordination.
• Bonus opportunities.

Work arrangement
Yes